Accounts Receivable / Credit Specialist - GCG Connectivity & Power Solutions - Collegeville, PA - Hybrid

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  Manage a portfolio of customer accounts, focusing on timely collections and delinquency reduction (DSO)

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  Conduct collection calls and written correspondence in a goal-oriented, high-volume environment

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  Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies

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  Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs

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  Partner closely with Sales and, when needed, senior leadership to accelerate the resolution of past-due accounts

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  Maintain accurate and up-to-date account postings for checks, ACH, wire, and credit card payments

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  Research and resolve unapplied cash and payment discrepancies

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  Process debit and credit memos as needed to ensure accurate account balances

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  Retrieve and process mail from the company PO Box and complete manual bank deposits as required

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  Manually process credit card payments through third-party systems when necessary

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  Manage customer billing and payment activity within customer portals

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  Document account activity clearly and consistently to support internal reporting and collaboration

• Minimum of 2 years of accounts receivable and collections experience

• Associate degree in Accounting or related field preferred

• Strong attention to detail with the ability to manage multiple priorities

• Solid customer service and communication skills, including professional collections conversations

• Ability to collaborate effectively with sales and internal partners

• Working knowledge of accounting and ERP/manufacturing systems

• Proficiency with basic financial calculations, including percentages, ratios, and reconciliations

• Comfortable working independently while contributing positively to a team environment

At GCG, we use AI technology to assist with our interviews by automating note-taking, allowing our hiring teams to focus fully on the conversation. This technology supports efficiency and accuracy in capturing candidate insights during interviews but is not used to evaluate resumes. All resume reviews and candidate assessments are conducted directly by our corporate recruiting team and hiring managers to ensure a thoughtful, human-centered approach.

At GCG, our mission is to power, connect, and automate our world.  With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe.  We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.

GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.

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