AI & Business Automation Lead - 22085

Required Qualifications:

• Proven experience in business analysis, specifically facilitating requirements gathering and measurably improving how work flows across departments (Required).

• Track record of building and maintaining process automations in production across multiple business systems using no-code or low-code platforms (Required).

• Technical integration experience, including handling APIs, webhooks, and data transformation (Required).

• Hands-on experience deploying AI in daily business use (e.g., assistants, agents, prompt engineering, context design) and connecting AI to business systems via standards like MCP (Required).

• Genuine independence with the technical ability to scope, build, ship, and support your own work without heavily relying on engineering or DevOps (Required).

• Excellent written and spoken English, paired with a strong ability to train teams and drive tech adoption (Required).

Preferred Qualifications:

• Scripting experience (Python, JavaScript, or similar) to handle tasks beyond low-code limits (Preferred).

• Background in B2B SaaS, ideally working with enterprise clients and real compliance obligations (Preferred).

• Industrial engineering or similar background in systems thinking (Preferred).

• Familiarity with a modern business stack (CRM, customer support, knowledge base, cloud) (Preferred).

• Builder-Analyst Hybrid: You are highly organized and start by understanding how work actually flows before delivering the technical fix yourself.

• AI Fluent: You use the current generation of AI tooling daily and have strong, practical opinions about when AI is the right answer versus simple decision-based logic.

• Unusually Good with People: You can sit with a team you've never met, quickly understand their workflows, and earn their trust and buy-in.

• Independent Pioneer: You are comfortable being the only person doing your job, preferring the challenge of building a brand-new function from scratch over inheriting a legacy one.