Senior Compliance Associate, Issues Management

The Senior Compliance Associate will play an important role in strengthening compliance oversight and ensuring effective management of regulatory and risk-related issues. Working within the second line of defense, this role supports the full issue management lifecycle, from initial identification and documentation through remediation validation and closure. You will assess corrective action plans, monitor progress, and help ensure that remediation efforts are timely, thorough, and sustainable. By analyzing issue trends and root causes, you will provide insights that support risk-based decision-making and continuous improvement. The position involves close collaboration with teams across Compliance, Risk, Engineering, Operations, and Legal. This is a remote opportunity within a digital-first environment, with periodic in-person team gatherings.

• Bachelor's degree or equivalent practical experience.

• At least 3 years of experience in compliance, issue management, audit, or risk management within banking or financial services.

• Experience supporting the lifecycle of compliance, risk, audit, or regulatory issues, including issue tracking and remediation monitoring.

• Proven ability to review remediation plans, corrective action milestones, supporting documentation, and closure evidence.

• Experience maintaining issue records or inventories in a regulated risk or compliance environment.

• Knowledge of second-line compliance oversight, issue management frameworks, and remediation validation practices within financial services is preferred.

• Familiarity with governance, risk, and compliance (GRC) platforms or issue management systems is an advantage.

• Strong analytical skills, including the ability to assess issue aging, remediation progress, and recurring root causes to identify emerging risks and support reporting.

• Ability to collaborate effectively across Compliance, Risk, Audit, Legal, and business teams to resolve remediation challenges.

• Relevant professional certifications, such as Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), or an equivalent qualification, are preferred.