Ice Rink Attendant (Martinsville, VA)

Job Title: Ice Rink Attendant

Department: Recreation

Reports To: Rink Supervisor or Designee

Rate of Pay: $15.00 per hour; potential one-time $200 attendance bonus

Employment Type: Part-Time, Contract (Approximately 8–14 Hours per Week)

FLSA Status: Non-Exempt

Anticipated Season: December 4, 2026, through January 3, 2027 (subject to operational needs and weather)
 

Nature of Work

This is a temporary, part-time contractor opportunity supporting the City of Martinsville’s outdoor ice skating rink in Uptown Martinsville. The employee helps provide a safe, welcoming and enjoyable experience for residents and visitors by assisting with guest check-in, skate rentals, rink monitoring, facility upkeep and special events. Work is performed under the direction of the Rink Supervisor or designated shift lead.

The contractor will be expected to work approximately 8–12 hours per week, primarily on Thursday through Sunday afternoons or evenings, with occasional holiday or special-event assignments. Shift assignments and total hours may change because of attendance, weather, rink conditions and operational needs.
 

Examples of Work
 

• Greets visitors, answers questions about skating sessions and fees, explains rink rules, and provides courteous customer service.
• Checks in guests; assists with ticketing, waivers, payments and wristband distribution as assigned; follows cash-handling and transaction procedures.
• Fits, issues, collects, inspects, sanitizes and organizes rental skates and other approved skating equipment; reports missing or damaged items.
• Monitors skating and waiting areas, reminds guests of posted rules, manages lines and crowd flow, and promptly reports unsafe behavior or rink conditions.
• Assists with incidents or injuries within the scope of training; notifies a supervisor and requests emergency assistance when appropriate; completes required incident reports.
• Keeps rental counters, seating areas, walkways and other assigned public areas clean and orderly; removes litter and reports hazards or maintenance needs.
• Assists with opening and closing tasks, equipment inventory, signs, supplies and securing the work area at the end of a shift.
• Supports themed skating sessions, family activities and special events, including guest directions and routine announcements as assigned.
• Works cooperatively with shift leads, coworkers, City staff and event partners; performs related duties as assigned.

Minimum Qualifications of Work
 

• Ability to communicate clearly and courteously with children, families, coworkers and the public.
• Ability to understand and follow written and verbal instructions, safety procedures and City policies.
• Ability to remain attentive, respond calmly to changing situations and promptly report concerns.
• Ability to learn rental-equipment procedures, basic point-of-sale operations and routine recordkeeping.
• Ability to work well with others and perform assigned tasks reliably with limited supervision.
• Prior customer service, recreation, retail or event experience is preferred but not required. Ice skating experience is helpful but not required; training will be provided.

Tools and Equipment Used

Rental skates and sizing equipment; skate-cleaning and sanitizing supplies; ticketing or point-of-sale equipment; radios or other communication devices; signs, safety supplies and basic cleaning tools. Specialized ice-maintenance equipment may be used only by employees who are specifically trained and authorized.
 

Physical Demands

The contractor frequently stands and walks during assigned shifts and may bend, reach, carry supplies, and occasionally lift or move items weighing up to 25 pounds. Duties take place around ice and wet or slippery surfaces. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
 

Work Environment

Work is primarily outdoors during winter weather and may involve cold temperatures, wind, precipitation, uneven or slippery walking surfaces, crowds, music and evening hours. The rink schedule may be adjusted or canceled for weather, safety or maintenance reasons.
 

Special Requirements
 

• Must be available for an estimated 8–12 hours per week, including assigned evenings, weekends and holiday or special-event shifts during the operating season.
• Must attend required orientation and safety training before working independently.
• Successful completion of required pre-employment screening and background check is a condition of employment.
• Attendance Bonus: A one-time $200 attendance bonus may be available to contractors who satisfy written attendance and punctuality requirements approved by the City. Eligibility, excused absences, and payment timing will be provided before the season. The bonus is not guaranteed.

Disclaimer

Duties, hours and assignments may be adjusted to meet the operational needs of the City.

Background Check Requirement
Completion of a background check is required as a condition of employment.

Equal Opportunity Employer
The City of Martinsville is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Drug-Free Workplace
The City of Martinsville is a Drug-Free Workplace. Post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when the criteria outlined in City policy are met.

E-Verify
The City of Martinsville participates in the Federal E-Verify Program.

Work Authorization
The City of Martinsville is currently unable to provide visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.

Recruiting Agencies
The City of Martinsville does not accept unsolicited resumes from staffing agencies, search firms, or independent recruiters. Resumes submitted without a signed recruiting agreement for a specific position will become the property of the City, and no placement fee will be paid.

Department: Recreation
This is a non-management position
This is a contract position