Social Services Investigator II

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Positions in this job family are assigned field investigations involving abuse, neglect, and exploitation perpetrated against children in out-of-home residential placement and vulnerable adults in accordance with all state and federal laws. Duties may include investigating caretaker misconduct, such as employee violations of agency policy, procedure, or acceptable professional standards. Duties include producing written investigative reports for use in administrative and/or criminal proceedings.

• →Carries a caseload comprised of investigations regarding abuse, neglect, sexual abuse and exploitation and follows all policy related to completion of investigations.
• →Complete all investigation activities according to policy and statute guidelines.
• →Investigation activities may include but are not limited to field interviews with victims, witnesses, providers, guardians, accused staff and other professionals to assist in determining an investigative outcome.
• →During the investigative process, investigators may identify policy violations and unauthorized practices, and report concerns to contract and licensing monitors.
• →Collects evidence and documentation including but not limited to photographs, videos, written statements, incident reports, police reports, and medical records.
• →Prepare a written investigative report including all demographic information, interviews, evidence and documentation, summary of finding to provide to District Attorney of jurisdiction and guardianship courts as applicable.
• →Complete all post investigation activities including but not limited to appearing and testifying in registry hearings and/or criminal proceedings.
• →Children’s Investigative Division - Placed on an on-call rotation to respond to priority investigations after hours and on weekends.
• →Being present in the office is an essential function of this job.
• →Other duties as assigned.

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

At this level, employees are assigned responsibilities at the full performance level. In addition to the duties performed at Level I, tasks will include, but are not limited to, being assigned more complex and difficult investigations.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience requirements at this level consist of a bachelor’s degree and three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with person with intellectual disabilities; or an equivalent combination of education and experience.

Knowledge, Skills and Abilities required at this level include knowledge of the rules and regulations governing social service agencies and residential facilities or contract providers; of quality control and audit procedures; and of review and investigative techniques. Ability is required to review and analyze large amounts of information and identify deficiencies; to conduct interviews effectively; to gather and analyze evidence and information; to organize and present facts in a concise and objective manner; to testify in court to establish and maintain effective working relationships; and to communicate effectively, both orally and in writing.

Being present in the office and conducting community fieldwork, including visits to private homes and care facilities, are essential functions of this position. While performing these duties, employees are required to drive an automobile, utilize a laptop and cell phone daily, and routinely stand, walk, and reach. Frequent travel is required and employees must be willing to perform all job-related travel associated with the position. Operational demands, particularly those involving critical safety concerns, may require adjustments to standard working hours to include off-hour, weekend, evening, holidays and/or extended hours as determined by OCA leadership.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

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