UN Women Social Media Communications Associate, N-PPSA7, New York

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

The Division of Communications and Advocacy (DCA) leads UN Women’s global communications and advocacy efforts to advance gender equality and women’s empowerment, strengthen the organization’s visibility and positioning, and engage audiences across digital, media and public-facing platforms. Within DCA, the social media team develops and implements content and campaigns for UN Women’s global social media channels and provides guidance to colleagues across the organization on social media account management and engagement.

Reporting to the Social Media Specialist, the Communications Associate manages an assigned portfolio of social media content, campaigns and account-related activities, taking responsibility for delivery from planning and production through publication, engagement and evaluation. The Associate exercises editorial, analytical and operational judgment within agreed strategies and clearance protocols, coordinates with headquarters, regional and country office colleagues, and provides technical guidance to support consistent messaging and operational continuity.

• Manage the planning and delivery of the assigned social media portfolio, translating agreed strategies into content plans and publishing schedules, and coordinating scheduling adjustments with the Social Media Specialist.
• Develop concepts and guide production of content packages across languages, formats and platforms, including event coverage, video and graphics; create and edit Canva assets as needed.
• Draft, edit, adapt and quality-assure content for global channels, exercising editorial judgment, identifying sensitive content and ensuring the appropriate editorial review and clearance.
• Coordinate inputs, multilingual adaptations, production and clearances with colleagues across headquarters, regional and country offices, resolving delivery issues and ensuring timely publication.

• Manage day-to-day publishing and audience engagement within the assigned portfolio across global accounts serving large and diverse audiences, ensuring consistency and continuity of delivery.
• Assess and respond to comments, queries and sensitive or critical engagement within the assigned portfolio, in line with the agreed escalation protocol; resolve engagement issues within delegated authority and escalate high-risk or reputational matters to the Social Media Specialist.
• Maintain publishing workflows and coordinate technical follow-up on platform changes, maintaining account records and practical guidance to support operational continuity.

• Analyze quantitative and qualitative social media results using publishing, monitoring and analytics tools, including social listening and sentiment analysis as relevant to the assigned portfolio.
• Evaluate content and campaign performance, prepare analytical reports and use findings to improve content, formats and publishing schedules within the assigned portfolio and agreed social media strategy.
• Assess platform developments and audience trends and advise the Social Media Specialist on adaptations to strengthen audience growth, engagement and effective platform use.
• Share findings, technical guidance and good practices across teams and offices to improve content quality, coordination and social media delivery.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

• Integrity;
• Professionalism;
• Respect for Diversity.

• Awareness and Sensitivity Regarding Gender Issues;
• Accountability;
• Creative Problem Solving;
• Effective Communication;
• Inclusive Collaboration;
• Stakeholder Engagement;
• Leading by Example.

Please visit this link for more information on UN Women’s Values and Competencies Framework: 

• Strong understanding of major digital platforms and strategic social media outreach for international audiences.
• Ability to manage and deliver an assigned portfolio of social media content and campaigns, coordinating inputs, timelines and publication across multiple platforms.
• Excellent writing and editing skills, including the ability to adapt content for different audiences, formats and platforms.
• Strong editorial judgment, including political and ethical awareness and the ability to assess sensitive content and audience engagement issues.
• Ability to interpret quantitative and qualitative performance data and translate findings into improvements in content and engagement.
• Strong technical knowledge of social media publishing and account management tools, including the ability to provide guidance and resolve operational queries.
• Strong organizational and time management skills, with the ability to exercise initiative, balance competing priorities and deliver under tight deadlines.
• Ability to coordinate effectively with colleagues across teams and regions.
• Knowledge of gender equality and women’s empowerment issues.

• Completion of secondary education is required.
• A bachelor’s degree in communications, public relations, journalism or a related field is desirable.

• At least seven years of progressively responsible experience in communications, including writing, editing and creating social media content, is required. Four years with a bachelor’s degree may be considered instead.
• Experience coordinating, implementing and evaluating social media campaigns is required.
• Demonstrated experience managing the planning and delivery of social media content across multiple platforms is required.
• Experience using online publishing and social media management tools, such as Hootsuite or equivalent platforms, is required.
• Experience measuring and analyzing social media reach and engagement, including reporting on quantitative and qualitative results, is required.
• Experience coordinating content production with colleagues across teams or offices is required.
• Experience creating and editing graphic assets using Canva is desirable.
• Experience working on women’s rights and gender equality issues is desirable.
• Familiarity with the United Nations system is desirable.

• Fluency in English is required.
• Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish).

In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.

At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.

If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.

UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)

Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.