IT Project Manager - Technical

Luminate Heritage is WellBe’s most technical in-house platform and supports changes across our EMR, scheduling platform and broader ecosystem. The Technical IT Project Manager is the long-term delivery owner for Heritage, accountable for turning architecture, engineering and operational dependencies into an executable roadmap. You will work credibly in code reviews, architecture sessions and SQL-based investigations; challenge scope and estimates; drive release readiness; and translate technical risk and tradeoffs into clear decisions for leadership.

• →Own delivery of the Luminate Heritage roadmap, including enhancements, technical debt, stabilization and modernization
• →Work hands-on with developers and architects to decompose technical scope, review designs, validate estimates and sequence work
• →Build and maintain a dependency map of Heritage's interfaces with Luminate 2.0, the scheduling platform and other systems, and assess the technical impact of every change
• →Coordinate release engineering: branching strategy, CI/CD readiness, environments, code freezes, deployment windows, regression scope and rollback plans
• →Investigate production issues with engineering, using logs, queries and monitoring to understand root cause and drive corrective action
• →Surface architecture, performance, scalability, security and technical-debt risks early, with impact and options
• →Define, interpret and use delivery metrics—including velocity, lead time, defect leakage, deployment frequency and change failure rate—to forecast delivery, identify bottlenecks and drive measurable improvements in release quality
• →Run Scrum ceremonies and backlog health with Product Owners and engineering
• →Maintain technical documentation, architecture decision records and runbooks
• →Translate technical status into clear, honest reporting for IT leadership and the Steering Committee
• →Lead cutover, go-live and hypercare for platform releases, including defect triage and root-cause follow-up
• →Report status, risks and issues early and plainly; escalate with options, not just problems

• Ability to stand/sit for extended periods.
• Visual acuity and fine motor skills.
• Ability to travel as needed.

• Ability to follow application code and technical designs, write and interpret SQL queries for data and defect investigation, and use logs or monitoring evidence to ask informed questions and validate engineering conclusions
• Strong working knowledge of SDLC, Git branching, CI/CD, environment management, APIs, integration patterns and relational database design
• Experience managing shared platforms where one change affects multiple downstream applications
• Experience with production support, incident management and root-cause analysis
• Strong Agile and Scrum delivery in Jira and Confluence, including sprint planning and release management
• The ability to challenge an engineering estimate respectfully and explain complex risk simply to executives

• PMP certification
• Scrum certification (CSM, PSM, A-CSM or SAFe)
• Cloud platform experience (Azure, AWS or GCP)
• HL7 or FHIR interoperability experience

• Supervisory responsibility: None
• Travel: Local to national travel up to 10% of the time
• Work conditions: Primarily office or remote computer-based work; ability to use a computer and participate in virtual meetings for extended periods

$73,080.00 - $146,160.00

WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws.

Employment is contingent upon successful completion of a background check, as permitted by law.  As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.

WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at HRPeopleLine@wellbe.com

Employment with WellBe is at-will unless otherwise specified by contract. This job description does not constitute an employment contract.

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.