Substitute Minibar Attendant

Job Scope:

Responsible for refilling all mini-bars according to the standards and reporting all mini-bar problems encountered.  Other duties by request.

Job Functions:

 Controlling Tasks

• Checks all bars for missing items, rotates products, and ensures that all labels are facing out for easy reading.
• Ensures a proper count of items taken from, and returned to mini-bar storeroom.
• Picks up refill list and prepares all items needed for the day’s refill.
• Ensures adequate supplies for refill.
• Takes physical inventories of mini-bars by request.
• Records all “DND rooms” and “refused service rooms” on a daily activity sheet.
• Reports any mini-bar problems encountered.

Storage Tasks 

• Refills all bars as listed on computer printout.
• Replenish clean mini-bar glasses on floor landings as necessary.  
• Wipes down mini bars to ensure that it’s clean.
• Picks up VIP list from R/S cashier on duty and checks all mini bars in designated VIP rooms.

Qualifications:

Essential:

• Six months experience in the hospitality industry

Fluency in English

Desirable:

• High School Diploma
• French as a second language a plus
• Other education and experience that provides the skills necessary for this position.
• Prior guest relation experience

Knowledge, Skills, and Abilities:

Essential:

Leadership (Measuring big picture orientation, vision and goal setting.)

Group Process & Team Building (Measuring needs for collaboration, affiliation, and teamwork.)

Creativity (Measuring aspects of innovation, creativity and curiosity.)

Salary Ranges: $29.9044 - $39.8726 per hour