Routing Intelligence Sr Coordinator

Working with inspiring and experienced colleagues, you'll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference.

The role is responsible for providing route planning and scheduling services to the Europe Route Engineering team, being responsible for data maintenance and uploading route changes in the system for the field sales and last-mile operations:

• Maintain route and customer visit-plan information
• Routing and schedule updates in SAP S/4 & Territory Planner
• Upload route changes and support last-mile scheduling

• →Maintain route and customer visit-plan data in SAP S/4 (day, frequency, route changes, new customers)
• →Geocode new customers and keep location data accurate in Territory Planner.
• →Prepare data for the route engineering process and build balanced routes/ days in Territory Planner.
• →Upload routes and visit plans into SAP and validate the data after upload
• →Process monthly route changes in line with approvals and month-end cut-off
• →Update customer visit sequence and delivery calendar (SAP, TP and AFS)
• →Prepare route change reports, maps and customer-base comparisons
• →Manage the Route Planning mailbox and resolve requests within SLA

• →Partner with GTM Routing COE team and field sales teams to gather requirements and share feedback
• →Support the Route Planning Manager on process improvements and documentation

• Bachelor’s degree (BE, B.Tech, BBA, B.Com, or any equivalent degree) 
• 3+ years of experience in the Retail, CPG, or FMCG industry.
• 2-4 years of hands-on experience in sales, supply chain, route planning, logistics, distribution, or field sales.
• Strong understanding of CPG/FMCG business processes, including sales channels, customer coverage, visit frequency, and cost-to-serve.
• Good knowledge of Go-to-Market (GTM) and Direct Store Delivery (DSD) route processes
• Hands-on experience with Territory Planner or similar routing/GIS tools, including geocoding, route creation, and route sequencing. will be an advantage
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience managing shared mailbox queries and service requests within SLA targets using ServiceNow or similar ticketing systems.
• Strong analytical and problem-solving skills, with the ability to understand business drivers, develop metrics, and implement process improvements.
• Fluent in professional English
• French, Turkish, German, Romanian or another European language is an advantage.
• Results-oriented with strong planning, organization, and follow-up skills.

Compensation and Benefits:• The expected starting compensation range for this position is 79,400 PLN annually (gross).• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.• This role is eligible for an annual bonus, based on performance and eligibility.• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility.