Overnight Guest Experience Attendant

Are you laser-focused for the ideal opportunity to launch your career in elite luxury hospitality? Join The Ritz-Carlton - one of the worlds most renowned brands, recognised for exceptional service - in a unique overnight role offering hands-on experience across guest service, food & beverage, concierge, and front-of-house operations.

This position is the ideal beginning for aspiring hoteliers seeking to gain experience in an elite time while securing stable Full-Time employment.  Gain exposure to a truly unique service culture, with internationally recognised training and development programs which will define your future career success. 

• Working full-time overnight shifts 
• Anticipate and deliver on all overnight guest touchpoints 
• In-room dining mis-en place, delivery and tray collection 
• Delivery of various requests to guest rooms  
• Concierge services including porterage and valet parking 
• Other guest experience services to ensure seamless service 
• Supports the Night Manager in maintaining safety, security, and operational excellence. 

• Experience with Infrasys and Opera hospitality systems or similar advantageous 
• Relevant experience in a similar role 
• Working rights in Australia 
• Enthusiastic to escalate your career 
• Self-motivated, driven and energized in a fast-paced environment 
• Armed with smart solutions and a can-do attitude 
• Hold a current Victoria Drivers License, with the ability to confidently operate both manual and automatic vehicles, is required