Scheduler

Rna-Broken Arrow-599mid

SchedulerConstruction & Real Estate

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Quick Summary

Key Responsibilities

Handle inbound customer inquiries related to service, scheduling, billing, account management, and general customer support. Deliver a high-quality customer experience by actively listening,

Technical Tools

SchedulerConstruction & Real Estate

What We Offer

~1 min read

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Overview

The Customer Service Representative is responsible for delivering a high-quality customer experience by handling inbound customer interactions related to general service inquiries, billing, account management, and issue resolution. This role focuses on understanding customer needs, providing accurate and timely solutions, and promoting customer satisfaction and retention.

Representatives are expected to demonstrate ownership of customer concerns, effectively navigate systems and processes, and resolve inquiries efficiently while adhering to established policies and procedures. Additionally, representatives identify opportunities to offer Whole Home Inspections to help customers address potential pest concerns and maximize the value of our services.

Responsibilities

~1 min read

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Vacation days & sick days
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Company-paid holidays & floating holidays
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A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.