Cloud Solution Architect – Exchange Server & Hybrid Messaging

Job Title:

Job Description

We are looking for a Cloud Solution Architect with deep expertise in Microsoft Exchange Server and hybrid messaging to support enterprise, public sector and regulated customers in Sweden and the Nordics.

This is a customer-facing role responsible for assessing, designing, operating and recovering on-premises and hybrid Exchange environments, acting as a trusted technical advisor, and executing repeatable Exchange engagements. This position is Exchange Server (expert level), Active Directory and Exchange Online Administration and Governance are all mandatory skills.

1. Exchange Architecture & Modernization

• →Design, assess and optimize Exchange Server organizations, including Database Availability Groups (DAG), transport, client access, namespaces and certificates.

• →Plan and support Exchange hybrid configurations and migrations from Exchange Server to Exchange Online.

• →Guide customers on Exchange Server lifecycle, upgrades (including Exchange Server Subscription Edition) and decommissioning of on-premises infrastructure.

• →Administer and govern Exchange Online in hybrid and cloud-only tenants: roles and permissions, mailbox and retention policies, and coexistence with Exchange Server.

2. Customer Delivery & Execution

• →Lead end-to-end delivery of Unified/EDE engagements, including Offline Assessment for Exchange Server, Exchange Recovery Execution Service (ExRES) – Foundation and Onboarding Accelerator – Deployment and Migration Assistance for Exchange Server. 

• →Deliver On-Demand Assessment – Exchange Server, RAP as a Service for Exchange Server and RAP as a Service PLUS for Exchange engagements.

• →Troubleshoot complex mail flow, client connectivity, DAG/replication, performance and Active Directory integration issues.

• →Deliver high-quality, repeatable engagements with clear findings, remediation plans and reports.

3. Exchange Backup, Recovery & Resilience

• →Design and validate Exchange backup and restore strategies (database backup, single-item and mailbox recovery, recovery databases).

• →Plan and execute Exchange server and database recovery, including DAG failover/switchover and site resilience.

• →Support business continuity, disaster recovery and recovery after security incidents (ExRES).

4. Trusted Advisor & Stakeholder Management

• →Act as a trusted technical advisor for customers, CSAMs, SDMs and internal stakeholders.

• →Translate business, compliance and security requirements into practical messaging architecture.

• →Communicate clearly with technical teams and customer decision makers, in English and Swedish.

5. Security & Governance

• →Drive security hardening of Exchange Server (patching, Extended Protection, TLS, admin role separation) and its Windows Server platform.

• →Advise on Exchange Online administration and governance, retention and compliance settings in hybrid environments.

• →Harden and maintain the Active Directory foundation that Exchange depends on (schema, permissions, privileged groups, Group Policy).

6. Collaboration & Knowledge Sharing

• →Collaborate with CSAMs, partners, engineering teams and CSA communities to deliver customer outcomes.

• →Contribute to reusable assets, delivery IP and best practices for Exchange and hybrid messaging. 

• →Share knowledge within the Nordic pod to keep Exchange depth in the team after transition.

Target Skill Set (required)

All three of the following CSA GD taxonomy skills are mandatory. Exchange Server is required at expert level; Active Directory and Exchange Online Administration and Governance are required at a strong hands-on delivery level. For every technology, the candidate is expected to cover backup and recovery as well as design, operations and troubleshooting.

• Exchange Server – expert level: architecture, DAG, transport, client access, certificates, upgrades and troubleshooting; database backup and restore, recovery databases, DAG/site failover and server recovery.

• Active Directory – strong hands-on level: AD DS design and operations, schema/forest preparation for Exchange, DNS, Group Policy, permissions and troubleshooting; system-state backup, AD object restore and forest recovery.

• Exchange Online Administration and Governance – strong hands-on level: Exchange hybrid configuration, mailbox migration, EXO administration, roles and permissions, retention and governance policies; mailbox and item recovery in Exchange Online.
  

• Specialist role for on-premises and hybrid Exchange, which many Nordic public sector and regulated customers still run.

• Combines assessment, recovery, migration and hands-on delivery in high-security environments.

• Opportunity to lead customers' move to Exchange Online and expand into Microsoft 365 messaging security and compliance.
  

Location:

Language Requirements:

Time Type: