Assistant Manager | St Albans

Join our dynamic retail team in St Albans, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.

• You’ll have previous retail management experience at a similar level
• A passion for premium or luxury product helps, but we’re open to all retail backgrounds
• Have a proven track record of increasing overall business performance
• Have a proven track record of delivering excellent customer service through your team
• Be highly visual and have strong commercial product management skills
• Be able to flex between the customer service, operational, technical and visual elements of the role
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused and driven to achieve team and individual goals
• Be a great people manager, able to bring the best out of your team
• Have good written and verbal communication skills

• →Supporting with overseeing the day-to-day running of the store
• →Identifying opportunities to drive sales and maximize profitability
• →Achieving with the aim to exceed targeted KPI’s
• →Inspiring the team to deliver exceptional service through regular service and product training
• →Implementing and maintain effective and efficient operational processes, procedures and administration
• →Supporting with recruitment and conducting performance/probation reviews
• →Deputise in the absence of the Store Manager