PROJECT AND TECHNICAL SUPPORT MANAGER

ROLE SUMMARY

The Project and Technical Support Manager is responsible for managing non-marine technical projects and providing operational technical support to Company drilling units, with primary focus on above-deck repairs, maintenance, equipment reliability, downtime event management, fault finding, OEM coordination, and corrective action execution.

The role supports rigs in maintaining safe, reliable, and efficient operations by coordinating technical troubleshooting, repairs, maintenance scopes, equipment upgrades, vendor support, spare parts requirements, and project execution. The position acts as a key interface between rig teams, shore-based operations, technical departments, OEMs, technical service providers, procurement, and management.

The Project and Technical Support Manager is responsible for planning, coordinating, executing, monitoring, and closing assigned technical projects related to drilling equipment, mechanical systems, electrical systems, control systems, power generation, cranes, pipe handling systems, deck equipment, and other above-deck operational equipment.

The role is also responsible for supporting the management of downtime events, including incident response, failure investigation, root cause analysis, technical recovery plans, OEM engagement, repair execution, lessons learned, and implementation of preventive actions.

Activities may involve offshore travel, vendor visits, shipyard or workshop attendance, and periods of 24-hour standby support during critical operations or equipment downtime events.

JOB SPECIFIC RESPONSIBILITIES

Project Management Responsibilities;

The Project and Technical Support Manager is responsible for planning, coordinating, executing, monitoring, controlling, and closing out assigned non-marine technical projects for Company drilling units, with an emphasis on above-deck equipment, repairs, maintenance, upgrades, reliability improvements, and operational support projects.

Responsibilities include, but are not limited to:

· Manage non-marine technical projects including above-deck repairs, equipment overhauls, maintenance campaigns, system upgrades, equipment modifications, reliability improvements, obsolescence replacements, vendor campaigns, corrective maintenance scopes, and operational improvement projects.

· Develop project scopes of work, execution plans, budgets, cost estimates, schedules, procurement requirements, contractor strategies, risk registers, quality requirements, inspection and test plans, reporting requirements, and close-out plans.

· Coordinate assigned projects with internal stakeholders including Operations, Technical, Maintenance, HSE, Procurement, Finance, Legal, Rig Management, shore base teams, and offshore crews.

· Coordinate assigned projects with external stakeholders including OEMs, authorized service providers, repair workshops, engineering contractors, fabrication vendors, inspection companies, testing companies, logistics providers, and client representatives where applicable.

· Prepare, review, and coordinate technical scopes of work for repairs, upgrades, overhauls, inspections, troubleshooting campaigns, and maintenance projects.

· Support the prioritization of projects and repair scopes based on operational criticality, safety impact, production impact, equipment condition, downtime risk, cost, and rig schedule.

· Review technical proposals, vendor recommendations, method statements, inspection reports, repair procedures, test procedures, commissioning procedures, and completion documentation.

· Coordinate procurement and contracting activities by providing technical specifications, service requirements, spare parts requirements, vendor recommendations, technical evaluations, and contract input.

· Monitor project performance against approved scope, cost, schedule, safety, quality, technical, operational, and compliance requirements.

· Ensure that project risks, issues, changes, deviations, non-conformities, and corrective actions are identified, assessed, escalated, tracked, and closed out.

· Ensure that Management of Change requirements are applied for modifications, upgrades, temporary repairs, equipment substitutions, control system changes, and other changes affecting equipment design, function, operation, safety, or reliability.

· Coordinate logistics and readiness for offshore execution, including personnel mobilization, tools, spare parts, lifting equipment, permits, work packs, SIMOPS considerations, vendor access, and required approvals.

· Support execution of factory acceptance tests, site acceptance tests, commissioning, functional testing, load testing, pressure testing, operational trials, and post-repair performance verification.

· Track and support close-out of project punch lists, inspection findings, equipment deficiencies, repair recommendations, audit observations, technical actions, and lessons learned.

· Prepare and issue project progress reports, budget updates, management reports, dashboards, completion reports, lessons learned, and final project close-out documentation.

· Maintain project records, including scopes of work, purchase requisition inputs, technical evaluations, drawings, manuals, inspection reports, test reports, certificates, completion records, photographs, approvals, and close-out documentation.

· Manage approved project budgets and support cost control, invoice review, forecasting, budget compliance, and reporting for assigned technical projects.

Operational & Technical Support Responsibilities;

The Project and Technical Support Manager provides technical support to Company drilling units during daily operations, equipment failures, downtime events, maintenance challenges, troubleshooting activities, repair execution, reliability improvement, and OEM/vendor interventions.

Responsibilities include, but are not limited to:

· Provide technical support to rigs for above-deck operational equipment, including drilling equipment, hoisting equipment, rotating equipment, pipe handling equipment, cranes, deck machinery, mechanical systems, hydraulic systems, pneumatic systems, electrical systems, control systems, instrumentation, power generation interfaces, and safety-critical operational equipment.

· Support rig teams in troubleshooting equipment faults, identifying failure modes, determining corrective actions, and restoring equipment to safe and reliable operation.

· Lead or support downtime event management, including initial technical response, problem definition, failure assessment, fault finding, recovery planning, resource coordination, execution support, communication, and return-to-service verification.

· Act as the shore-based technical focal point during significant equipment downtime events, ensuring timely communication between the rig, Operations, Technical, Procurement, OEMs, vendors, and management.

· Coordinate with OEMs, authorized service providers, repair workshops, and vendors to diagnose failures, obtain technical recommendations, mobilize specialists, secure spare parts, review repair options, and execute repairs on downed or degraded equipment.

· Develop and support technical recovery plans, including temporary operating arrangements, repair plans, contingency plans, spare parts requirements, vendor support, testing requirements, and estimated return-to-service timelines.

· Participate in failure investigations, root cause analysis, incident reviews, and technical investigations related to equipment failures, repeated faults, downtime events, and reliability concerns.

· Review equipment history, maintenance records, fault logs, alarms, trend data, inspection findings, OEM manuals, drawings, service bulletins, and technical reports to support fault finding, repair decisions, and reliability improvements.

· Support rigs in evaluating whether equipment can continue operating safely, requires restricted operation, requires shutdown, or requires immediate repair, in coordination with responsible rig and shore-based management.

· Monitor equipment reliability trends, downtime data, repeated failures, high-risk equipment, maintenance backlog, and technical performance indicators to identify bad actors and recurring issues.

· Provide technical input to preventive maintenance strategies, corrective maintenance plans, inspection programs, critical spare parts lists, condition monitoring activities, overhaul plans, and reliability improvement initiatives.

· Review OEM technical bulletins, safety notices, service letters, product updates, and obsolescence notices, and coordinate implementation where applicable.

· Support standardization of repair practices, maintenance strategies, troubleshooting guides, technical procedures, spare parts strategies, and equipment reliability improvements across the fleet.

· Review and challenge OEM/vendor recommendations to ensure proposed solutions are technically sound, safe, practical, cost-effective, and suitable for offshore operations.

· Support procurement and contracting activities by providing technical specifications, service requirements, spare parts requirements, vendor recommendations, technical evaluations, and contract input.

· Coordinate logistics and readiness for offshore technical interventions, including personnel mobilization, tools, spare parts, permits, work packs, SIMOPS considerations, vendor access, and required approvals.

· Support verification of repairs through inspection, functional testing, operational testing, commissioning, calibration, load testing, pressure testing, or other required return-to-service checks.

· Ensure that Management of Change requirements are applied for modifications, upgrades, temporary repairs, equipment substitutions, bypasses, control system changes, and other changes affecting equipment design, function, operation, safety, or reliability.

· Ensure technical recommendations, corrective actions, preventive actions, inspection findings, audit findings, vendor recommendations, and lessons learned are communicated, tracked, and closed out.

· Maintain effective working relationships with OEMs, authorized service providers, repair workshops, engineering contractors, and technical vendors.

· Monitor vendor performance during technical interventions, including safety, quality, schedule, technical competence, documentation, and responsiveness.

· Support warranty claims, technical claims, failure analysis discussions, and commercial recovery efforts where equipment failures or vendor-related issues occur.

· Ensure that drawings, manuals, maintenance records, equipment registers, spare parts lists, software versions, certificates, inspection reports, test reports, service reports, repair records, and technical files are updated following modifications, repairs, upgrades, or equipment replacement.

· Prepare and maintain technical records and reports, including fault descriptions, troubleshooting steps, OEM recommendations, decisions made, repair actions, downtime reports, testing records, commissioning records, lessons learned, and final close-out documentation.

· Support audits, client reviews, regulatory inspections, technical assurance reviews, and internal compliance activities related to assigned equipment, repairs, maintenance activities, and technical projects.

QUALIFICATIONS

Education / Certification

· Preferably a bachelor’s degree or technical qualification in Mechanical, Electrical, Marine, Mechatronics, Industrial, Maintenance, Offshore Engineering, or equivalent.

· Project Management certification, such as PMP, PRINCE2, or equivalent, is preferred.

· Training in Root Cause Analysis, Maintenance/Reliability, and Management of Change is preferred.

· OEM-specific equipment training is preferred.

· Offshore survival, medical certification, and other offshore travel requirements must be maintained as required.

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