Social Media Coordinator - Mandarin Speaking

Key Responsibilities

Social Media Management

• Manage the day-to-day operation of our social media accounts.
• Plan, create and publish engaging content, including posts and short-form videos.
• Stay on top of platform trends and optimise content topics, captions, covers and formats to improve reach and engagement.
• Track content performance and provide regular insights to improve account growth.

KOL / KOC Management

• Identify, approach and manage relevant KOLs and KOCs.
• Coordinate the full collaboration process, including briefing, content review, posting schedules and campaign delivery.
• Build and maintain relationships with creators and continuously grow our influencer network.
• Monitor and report on influencer campaign performance.

Livestream Operations

• Support the planning and execution of livestream campaigns, including campaign mechanics, content planning and run sheets.
• Coordinate with livestream hosts, merchants and internal teams to ensure smooth delivery.
• Monitor livestream performance and support post-campaign reviews and optimisation.

Campaign Support

Support social media campaigns, brand partnerships and merchant promotions across social media platform.

Work closely with Marketing, Business Development teams to deliver campaigns on time.

About You

• Strong understanding of Xiaohongshu、Douyin、instagram, including platform trends, content formats and user behaviour.
• Previous experience in social media, content creation, influencer marketing or livestream operations is preferred.
• Strong Chinese copywriting skills with a good sense of content and visual trends.
• Highly organised with strong communication and execution skills.
• Comfortable managing multiple creators, campaigns and deadlines simultaneously.
• Experience in food delivery, F&B, e-commerce or consumer brands is a plus.