Project Coordinator – Retail Technology & Security

12-Month Fixed-Term Contract (FTC)

As an Installation Project Coordinator, you’ll play a key role in coordinating customer installation projects across the UK & Ireland.

Working closely with customers, Project Managers, engineers, subcontractors and internal teams, you’ll ensure installations are effectively planned, scheduled and delivered safely, on time and within budget.

This is a great opportunity for someone who enjoys a fast-paced environment, managing multiple projects and bringing people, resources and information together to deliver an excellent customer experience.

• Coordinate installation projects from order through to successful completion.
• Schedule engineers, subcontractors, equipment and materials.
• Liaise with customers to confirm installation dates, site readiness and project requirements.
• Monitor project progress, proactively managing delays, risks and escalations.
• Coordinate materials, deliveries and site logistics.
• Maintain accurate project records, documentation and status updates.
• Work closely with Project Management, Sales, Procurement and Engineering teams.
• Support project closure, invoicing readiness and revenue recognition.
• Track project performance against agreed timescales, service levels and customer expectations.
• Identify opportunities to improve installation processes and customer delivery.

• Experience within project coordination, installation, field service or operational support.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Excellent communication and customer-facing skills.
• Experience coordinating engineers, field resources or subcontractors would be advantageous.
• Strong attention to detail and a proactive approach to problem solving.
• Good Microsoft Office skills, particularly Excel, Outlook and Teams.
• Experience within retail technology, electronic security, CCTV, EAS, RFID or technical installations would be beneficial, but isn't essential.