Property Manager - Beach Properties of Hilton Head

• Communicate with guests, property owners, vendors, regime operations and Beach Properties staff in a professional and courteous manner
• Communicate with assigned Beach Properties’ homeowners regarding their questions, concerns, comments, and suggestions. Maintain complete and accurate correspondence files, including telephone/email contact information.
• Maintain monthly communication and relationship with homeowners
• Meet or exceed homeowner satisfaction goals as required
• Act as liaison between homeowners and vendors for repair/upgrading of units. Prepare work orders for maintenance repair and submit to accounting after work is completed.
• Coordinate services including housekeeping, maintenance, bi-annual HVAC, annual preventive maintenance, property reviews, and comment card follow-up
• Billing, scheduling and forecasting. Prepare occupancy and gross income statements and other statements and reports as directed. Submit work orders and other miscellaneous charges and credits to accounting for processing. Prepare annual rental report for unit owners.
• Inspect assigned rental properties to ensure units are being maintained per Beach Properties’ standards. Conduct departure, arrive, annual inspections and grading of all rental properties and prepare individual written reports to all owners based upon the results of this inspection
• Promptly report any maintenance or general housekeeping issues to the appropriate departments
• Maintain Beach Properties company standards
• Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
• Other duties as assigned

• Property Managers license or ability to obtain within 6 months of hire
• Strong written and verbal communication skills
• Strong organization skills and attention to detail
• Ability to multitask in a fast paced, ever-changing environment
• Strong guest service and customer service skills
• Strong leadership and decision-making skills
• Knowledge of Excel, Word and other computer programs
• Ability to work weekends and holidays as necessary
• Valid drivers license, clean driving history, and reliable transportation

• Property management experience required

• Express or exchange ideas by means of the spoken word via email and verbally
• Ability to lift 40 pounds and exert up to 40+ pounds of force. Use your arms and legs. Frequent standing, walking, carrying, bending, reaching, and twisting.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Subject to internal and external environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities.

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