Messaging/Exchange Engineer

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To set you up for success in this role from day one, Solventum requires, at a minimum, the following qualifications:

·  Bachelor’s Degree or higher with 5 years of experience in Microsoft 365 messaging, Exchange Online, or enterprise messaging operations.

·    5+ years of experience supporting Exchange Online and Outlook in an enterprise production environment.

·    5+ years of experience troubleshooting messaging, mailbox, mail flow, connectivity, and email delivery issues.

·    Experience supporting email security and compliance solutions, including Proofpoint or similar enterprise email security platforms.

·    Experience working within L2/L3 incident, escalation, and production support environments, including root cause analysis and preventative actions

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·    Hands-on experience with Exchange Online administration, including mailbox provisioning, permissions, retention, distribution lists, and mail flow configuration.

·    Experience with Proofpoint or similar enterprise email security platforms, including email delivery investigations, security events, and message hygiene.

·    Experience using PowerShell or other automation capabilities to reduce repetitive operational activities and improve service efficiency.

·    Experience creating and improving runbooks, operational procedures, and knowledge documentation to support L1/L2 enablement and shift-left initiatives.

·    Strong troubleshooting, prioritization, incident ownership, cross-team collaboration, and continuous improvement skills.

·    Ability to work effectively with Security teams, platform subject matter experts, managed service partners, and global support teams to resolve complex messaging issues.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

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