Senior Programme Associate

The Air Transport Bureau (ATB) supports Security and Facilitation; Economic Development of Air Transport; and Environmental Protection. ATB also contributes towards Safety, develops and coordinates global policy and a legal framework, manages the Aviation Security Audit Programme, and assists States in implementing security Standards and resolving deficiencies. ATB manages the Statistics Programme, generating aviation data, as well as forecasting activities and economic studies, enabling the provision of authoritative information on present and future air transport development.

The Aviation Security, Cybersecurity and Facilitation Branch (ATB/ASF) contributes to the development and coordination of a global policy and legal framework for international civil aviation with respect to aviation security, cybersecurity and facilitation, conducts audits that identify aviation security shortcomings and assists States in implementing security standards. ASF is responsible for the development, maintenance of, and advice relating to, Annex 17 – Security and Annex 9 – Facilitation.

The Facilitation (FAL) Section is one of the four Sections of the Aviation Security, Cybersecurity and Facilitation Branch, charged with delivering results with respect to ICAO’s Strategic Goal – Aviation Delivers Reliable, Accessible and Seamless Mobility for All. Its primary responsibility is to develop and update Standards and Recommended Practices (SARPs) related to the facilitation of the international air transport system, found in Annex 9 — Facilitation, and to support Member States with their implementation of SARPs.  The Section manages and oversees the work programme of the Facilitation Panel (FALP) and its working groups and directs the work of the Facilitation Division. The Section is equally responsible for activities related to the ICAO Traveller Identification Programme (ICAO TRIP) Strategy, which includes the development of specifications for Machine Readable Travel Documents (MRTDs), published as Document 9303, the work programme of the Technical Advisory Group on the Traveller Identification Programme (TRIP) Strategy (TAG/TRIP) and its working groups, and the operation of the Public Key Directory (PKD). It provides support to the Assembly, Council, Air Transport Committee (ATC) and the PKD Board.

The incumbent of the position reports to the Technical Officer ICAO TRIP and works independently to provide administrative services, programme coordination, and management support, prepare accurate and timely reports to Technical Officer ICAO TRIP and support the overall work programme of the Facilitation Section. The Technical Officer ICAO TRIP provides advice, especially on complex procedures, technical issues and overall project administration. Furthermore, the incumbent will supervise staff resources on occasion, which includes delegation and distribution of tasks and decisions on priorities. However, in such situations, technical supervision and performance evaluation responsibilities will remain with the Technical Officer ICAO TRIP.

• A high school diploma, is required.

• A minimum of seven (7) years of relevant experience in administrative work, five of which must have been with the organization or in government positions of increasing levels of responsibility, is required. 
• Experience in the use of software applications (MS PowerPoint, Excel, Word), is required.
• Proven experience in event management, logistics and government/client relations, is required. 
• Experience in office administration and management and preparation of working papers, reports and presentations, is required. 
• Experience with ICAO practices, procedures, is required.

• Experience supporting international technical meetings, panels, advisory groups or working groups, is desirable.
• Experience in proofreading and editing, is desirable.
• Experience coordinating publication or editorial processes, is desirable.
• Experience in project management, is desirable.

Essential 

• Fluent reading, writing and speaking abilities in English, is required.

Desirable

• A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of three years.

Please note that this post is restricted to internal candidates.

Also note that this is a locally-recruited post and restricted to Canadian Citizens and Permanent Residents of Canada.