Director, Information Technology & Security (K12 Edtech)

In this role, you will be responsible for driving to the following outcomes:

• Manage a help-desk, develop and enforce technology policies and procedures, and own end-to-end employee lifecycle IT processes, including onboarding, offboarding, and access management, in partnership with People Operations.

• Manage procurement of hardware and software, maintain accurate inventory tracking, and ensure timely, cost-effective equipment distribution.

• Oversee vendor management across SaaS tools and IT services, including selection, negotiations, and renewals.

• Lead AI and technology enablement: administer our AI tools and train our team on the effective and secure use of technology.

• Manage a comprehensive security program aligned with industry standards (SOC 2, NIST, ISO 27001) and EdTech regulations (FERPA, COPPA).

• Create and maintain incident response plans, conduct risk assessments, and drive security awareness across the organization.

• Own our SOC 2 audit cycle, partnering with teams across the company to gather evidence and close findings.

• Lead and execute complex IT and security projects, ensuring effective management and timely delivery in a fast-paced startup environment.

• Own and drive initiatives such as device management, integrations between our HR, finance, and identity systems, system migrations, access control audits, and infrastructure scaling.

• Collaborate closely with engineering, product, legal, People Operations, finance, and other teams to integrate security across all operations and communicate risks and strategies clearly to the organization.

• Serve as a trusted advisor on technology decisions that affect the broader business.

To be successful in this role, you'll bring the following experience and qualifications:

• Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.

• Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.

• Every employee is offered generous stock options, vested over 4 years.

• 401k match & monthly wellness stipend.

• Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

• Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

• Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do.