Revenue & Billing Manager

Revenue & Billing Manager responsibilities Include • Exhibits strong understanding of core business processes as it relates to the end to end Order to Cash Operation. • Manages day-to-day operations for the team of billing analysts, delegates clearly and comfortably when managing and prioritizing workloads, and provides feedback on performance.• Maintains overall ownership of billing accuracy, timeliness, and completeness across customers, contracts, work orders, rates, fees, taxes, and supporting documentation• Partner with Operations, Sales and IT to resolve billing gaps, improve handoffs, and ensure billing requirements are understood before new customer/program launches.• Support system enhancements, testing, automation, and billing-related UAT for ERP, work order, or invoicing platforms. • Ensure compliance with internal controls, audit requirements, customer billing requirements, and applicable tax or revenue recognition standards. • Serve as a key escalation point for complex billing issues and customer-facing billing inquiries.• Ensures accurate Revenue Recognition.• Supports Senior Accountant to provide accurate in depth variance analysis and trend analysis on all Revenue by customer, cost center and activity.• Manage cash allocations in a timely and accurate manner. • Manages and coordinates the month end close activities for AR.• Prepare and review accruals for unbilled revenue while ensuring compliance with all accounting standards and reporting guidelines.• Special program/billing planning and implementation • Leverage analytical and technical tools, such as Excel and AI , to research and answer receivable / cash allocation related questions and communicate findings clearly• Proactively investigate questionable data and escalate findings where appropriate.• Manages the resolution of invoice disputes, billing and / or cash posting exceptions.• Identifies, clarifies and resolves the evaluation of existing procedures and processes for improvement and provides recommendations to leadership to guide decision making• Plan and implement quality assurance /controls for all Revenue recognition and AR processes.• Work collaboratively within the team and across the wider business.• Support and respond to ad hoc requests from Senior Management.• Respond and co-ordinate Audit requests for all items for Order to Cash.

Key CompetenciesMinimum of 5 years’ experience in an Accounting / Finance environment.Previous Staff Supervision / coaching required.Knowledge and Understanding of US GAAP; ASC606Advanced Excel User (ability to manipulate and validate high volumes of data is essential)Excellent verbal and written communication skillsExcellent customer service skillsProficiency in MS OfficePeopleSoft experience strongly desiredBachelor's degree in Business or Accounting preferred.Demonstrated ability to manage multiple projects concurrently while meeting strict deadlines.Thrives in a fast paced, changing environment.

INDHB