Senior Analyst, Analytic Services

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Senior Analyst, Analytic Services is responsible for delivering data-driven insights and business intelligence that help healthcare clients make informed decisions regarding their pharmacy and healthcare strategies. This role combines analytical expertise, business consulting, and client engagement to identify solutions to complex business challenges and provide actionable recommendations.  Sr Analysts work closely with both internal business partners and external clients, leveraging healthcare and pharmacy benefit management (PBM) data to support strategic decision-making. The position offers exposure to multiple functional areas, including sales, clinical, account management, finance, underwriting, operations, and product marketing. 

Primary Job Duties & Responsibilities:

- Applies functional knowledge to advanced analytical methods, such as predictive modeling and prescriptive analytics, to forecast future outcomes, identify trends, or simulate scenarios.

- Carries out practical application of statistical and analytical techniques to extract actionable insights from data.

- Conducts data validation, quality checks, and reconciliations to identify and resolve data discrepancies and anomalies.

- Designs basic data visualization tools to effectively communicate complex information and facilitate decision-making.

- Ensures compliance with data protection policies and maintains confidentiality and security of sensitive information.

- Translates business questions into analytical tasks, delivers insights, and provides guidance and support on data-driven decision-making.

- Advises on less complex process improvements and automation to enhance the efficiency and effectiveness of analytical services.

- Stays updated on the latest analytical techniques, tools, and industry best practices, in order to help promote team skills development and experience.

- Assists newer team members with best practices to apply against established work area policies and procedures.

• Analytics & Problem Solving 

• Analyze healthcare and pharmacy-related data to identify trends, opportunities, and business insights. 

• Translate business questions into data-driven analytical approaches and actionable solutions. 

• Develop meaningful conclusions and recommendations based on quantitative analysis. 

• Support client-specific projects and analyses to address strategic and operational business needs. 

• Maintain an understanding of healthcare industry trends, PBM operations, and organizational programs and services. Client & Business Consulting 

• Collaborate with clients and internal stakeholders to understand business objectives and analytical requirements. 

• Communicate analytical findings, methodologies, and recommendations to business leaders and clients. 

• Participate in client meetings, presentations, and discussions to support strategic healthcare initiatives. Provide consultative support on PBM pricing strategies, pharmacy networks, specialty pharmacy, rebates, and administrative fee structures. 

• Assist clients in understanding and achieving financial and operational goals. Cross-Functional Collaboration  Build and maintain strong working relationships across sales, clinical, account management, finance, underwriting, operations, network management, trade, and product marketing teams. 

• Partner with internal stakeholders to deliver high-quality analytical solutions and client deliverables. 

• Contribute to team knowledge sharing and collaborative problem-solving initiatives. Project Management & Quality 

• Manage multiple assignments and shifting priorities while meeting tight deadlines. 

• Ensure analytical outputs and client deliverables are accurate, complete, and delivered on time. 

• Support client presentations and contribute to the development of written reports and strategic recommendations. 

• Participate in occasional client-facing meetings, both virtual and onsite, as needed. 

• Minimum 2 years of experience in analytics, business analysis, or a related quantitative field. 

• Experience may be gained through professional, educational, or internship experience. 

• Background in one or more of the following disciplines: Data Analytics, Statistics, Mathematics, Finance, Economics, Operational Analysis, Epidemiology, Marketing Research, Accounting, Other data-driven fields  • Strong analytical and problem-solving capabilities. 

• Ability to work independently in a fast-paced environment. 

• Excellent communication and interpersonal skills. 

• Experience extracting, manipulating, and analyzing large-scale datasets. 

• Proficiency with Dataiku, Google Cloud, SQL, Python, SAS, or other statistical and database management tools. 

• Experience with advanced Excel modeling and financial analysis. 

• Knowledge of healthcare, pharmaceuticals, or pharmacy benefit management (PBM) operations. 

• Demonstrated ability to use analytics to solve complex business problems. 

• Strong presentation skills with experience communicating results to clients and leadership. 

• Ability to influence stakeholders and collaborate effectively across teams. 

Bachelor's Degree or equivalent combination of education and relevant work experience. 

A successful Senior Analyst is intellectually curious, detail-oriented, and comfortable working with large and complex datasets. They possess strong business acumen, communicate analytical insights effectively, and build trusted relationships with clients and stakeholders. They thrive in a collaborative environment while maintaining accountability for high-quality deliverables and measurable business impact. This role serves as a foundational analytics position with opportunities for growth into senior analytical and consulting roles. 

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.