Systems Administrator - IT Professional (NWS 00959)

North Wind Services (NWS) is a high performing, low risk company with a successful history of contributing to their client’s missions. NWS executes and manages a wide range of technical services such as environmental investigation and restoration, construction, demolition, radioactive and hazardous waste management, public communication/involvement, information management, health and safety, industrial hygiene, and emergency response/HAZMAT services.

North Wind Services is actively seeking individuals who can contribute to national security within the science, technology, and engineering fields as part of our supplemental labor team at vital federal research and development installations supporting the Department of Energy. Qualified applicants must be a US citizen, at least 18 years of age, and able to meet pre-employment requirements including any required physicals, drug screen, and/or background investigation to satisfy clearance requirements from the Department of Energy.

Successful candidates will be employees of NWS supporting the missions of their federal client, Lawrence Livermore National Laboratory (LLNL) in Livermore, CA. Pay, benefits, Human Resources, and employment management functions are all provided by NWS. As an NWS employee working at LLNL, within the client’s environment, you will complete day-to-day tasks, with direction from technical personnel directly employed by LLNL.

The Computing Directorate has an opening for an experienced Senior IT Professional within the Information Technology Operations (ITO) Division to provide support for software operations, maintenance, and codebase update activities for a federal data management system that provides sample tracking and data analytics at state and local health laboratories around the United States. The successful candidate will work on a part-time basis to support the ITO Division and assist with the knowledge transfer for current staff.

Essential Duties
- IT support for data management and analytics systems to include developing new features and performing required updates to current features to address project requirements.
- Knowledge transfer and consultation activities for current LLNL staff leading data management system capabilities.
- Occasionally, interface and coordinate with project Sponsor, when requested, to resolve issues or explain legacy systems.
- Support efforts to produce required project documentation such as updates to user manuals, as needed.
- Perform additional job duties as assigned.

Essential Skills, Knowledge, and Abilities
- This position requires an active Department of Energy (DOE) Q-level clearance.
- Bachelor's degree in a computer-related field or equivalent combination of technical training and related experience.
- Ability to work effectively under pressure and flexibility to adjust to changing deadlines.
- Ability to execute sound judgments in a highly dynamic environment.
- Effective verbal and written communication skills necessary to collaborate in a team environment and document, present and explain technical information.
- Experience working with customers and handling issues with confidentiality and professionalism.
- Intermediate troubleshooting skills, attention to detail, consistent follow-through to ensure issue is resolved and policies and procedures are followed.
- Ability to consistently follow procedural guidelines.
- Experience developing and documenting work processes.
- Experience administering, troubleshooting, maintaining, repairing, and securing Windows and Mac Linux hardware, software, applications, and operating systems.
- Ability to maintain component configurations and inspect computer and network hardware.

Desired Skills, Knowledge, and Abilities
- Experience with LLNL, DOE, and NNSA cyber security policies, procedures, and implementations.
- Knowledge of computer security concepts and practices for one or more common operating systems (e.g., Windows, Mac, or Linux).
- Information security training.

Special Requirements