People Generalist, Warehouse Operations

Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company. We're changing the landscape of snacking on nuts, dried fruit, chocolate and more! We planted our roots in Newark, New Jersey during the Great Depression, selling premium nuts on Mulberry Street's open-air market. We've come quite a long way since then, taking our multi-generational family business online in 1999. Even after 97 years, we continue to pride ourselves in expertly sourcing the highest quality foods and treating our customers like family.

What's our team like? We're driven, collaborative and entrepreneurial. Energy and passion power our business and we look for candidates who share in that excitement to help us continue to build something special.

As the People Generalist for WH Operations, you will be the on-site face of the People team for our Operations workforce in Cranford. This role owns hourly talent acquisition and leads new hire orientation, first-line employee relations, and on-site incident intake.

You will work closely with the People Business Partner and with the People Ops Associate, who handles HRIS data entry, timesheets, and offboarding administration.

• Own hourly recruiting end-to-end, working with staffing agencies
• Support scheduling of hourly interviews and create all offer letters and new hire logistics
• Conduct on-site interviews for all hourly roles
• Partner with Operations leaders and the People Business Partner on hiring needs and workforce plans
• Coordinate day-to-day candidate flow and temp-to-hire conversions with staffing agencies
• Track and report open hourly roles, pipeline, time-to-fill, and early turnover

• Coordinate first-day logistics for new hires, including orientation schedules, locker setup, access requests, and welcome swag
• Lead new hire orientation for warehouse hourly employees; Review key policies, attendance expectations, and safety basics with new hires
• Help new hires log into Paycom and enter their personal, tax, and direct deposit information
• Hand off completed onboarding to the People Ops Associate for final HRIS data entry
• Own WH employee offboarding, including return of badges/key cards. Submit PAFs for employee terminations, capturing reasons for resignations
• Capture turnover data and run analysis to draw insights and actions for stronger retention

• Serve as the first point of contact on site for hourly employee questions and concerns
• Document concerns accurately and escalate to the People Business Partner as necessary
• Support investigations led by the People Business Partner
• Provide basic policy guidance to employees and supervisors
• Serve as the on-site intake point for workplace injuries and incidents; gather incident details and witness statements and route them to the People Business Partner
• Support the People Business Partner on workers’ compensation claims and OSHA recordkeeping, including first reports of injury to the carrier, claim status tracking, return-to-work and modified duty coordination, and OSHA 300/300A log entries
• Support management of workers’ compensation cases, including claims with the carrier, return-to-work, and modified duty, working with the People Business Partner.

• Serve as the day-to-day go-to People resource for the 350+ WH employees at Cranford, answering routine questions on policies, pay and benefits, workers comp incidents & work restrictions, attendance and call-outs, timeclock and missed punch issues, agency temp concerns, and routing complex matters to the right owner
• Manage the Employee Matters form - for supervisors and managers. Monitor regularly and ensure questions are answered and complex matters are escalated appropriately. 
• Support Spanish-language communication with hourly employees
• Serve as super admin / expert for YourCo - internal WH communications (text) tool and ensure all stakeholders understand how and when to use. 
• Lead daily Open Office Hours on the production floor to keep strong lines of communication open between the People team and production floor employees

• Support recognition and engagement activities for Operations teams in partnership with the Employee Experience Lead
• Track mandatory training and certification completions (e.g., harassment prevention, forklift) and keep training records current in Paycom
• Serve as the Cranford Culture Club liaison, supporting programs led by the Employee Experience Lead
• Run the company-wide engagement survey on site for warehouse employees, in partnership with the Employee Experience Lead, who owns the survey program, and lead warehouse action plans with supervisors and managers

• 3-4+ years of experience in HRBP, generalist or recruiting roles
• Bilingual in English and Spanish is required
• Experience owning high-volume hourly recruiting, including screening, interviewing, and offers
• Experience in warehouse, manufacturing, or distribution environments is a plus
• Strong organizational skills, follow-through, and attention to detail
• Clear and warm communication style; comfortable supporting hourly employees and supervisors
• Sound judgment and discretion with confidential information
• Familiarity with Paycom or similar HRIS systems is a plus