LEGOLAND California: Day Park Ranger (Part-Time)

LEGOLAND California Resort is seeking Part-Time Day Park Rangers to help maintain a safe, secure, and welcoming environment for guests, employees, contractors, and vendors. Park Rangers serve as highly visible ambassadors of safety by combining security operations, emergency response, and exceptional guest service to protect people, property, and Resort assets while supporting an outstanding family experience.

• Conduct foot, cart, and vehicle patrols throughout the Theme Park, Water Park, SEA LIFE Aquarium, Hotels, parking lots, and employee-only areas.
• Maintain access control and monitor employee, vendor, and restricted-access locations.
• Respond to security, safety, and guest-service incidents including guest disturbances, lost children, lost property, suspicious activity, medical emergencies, fire alarms, and traffic-related incidents.
• Monitor CCTV and other security systems to identify and respond to safety concerns.
• Complete detailed incident, injury, and activity reports in a timely manner.
• Support emergency operations including evacuations, crowd management, scene security, and guest accountability procedures.
• Provide exceptional guest service by assisting with directions, information, and general resort inquiries.
• Utilize effective communication, conflict resolution, and de-escalation techniques when interacting with guests and employees.
• Assist with lost-and-found processing and the handling of confidential information.
• Identify and report safety hazards and support Resort safety programs and inspections.
• Provide CPR, First Aid, and AED assistance within the scope of training and certification.
• Follow all Resort safety, security, emergency response, and compliance procedures.

• Previous experience in security, hospitality, customer service, theme park operations, public safety, military, law enforcement, or a related field preferred.
• Valid California Driver's License with an acceptable driving record.
• BSIS Guard Card or Proprietary Private Security Officer (PSO) certification preferred, or ability to obtain upon hire.
• CPR, First Aid, and AED certification preferred, or ability to obtain within established timelines.
• Strong communication, observation, report-writing, and problem-solving skills.
• Ability to remain calm, professional, and decisive in fast-paced situations.

Close eye work (small figures)

Color discrimination

Minimal color discrimination - Not applicable

Normal color discrimination

Other: Depth perception, distance vision, ability to focus

Hearing Requirements - Special requirements, able to consistently fulfill communication needs(alarms, phone ringing, conversation, clear acuity within 100 feet)

• Part-Time Day Shift
• Availability during holidays evenings, weekends, peak operating periods, and special events is preferred.Physical Requirements:

• Ability to stand, walk, patrol, and work outdoors for extended periods.
• Ability to work in varying weather conditions.
• Ability to respond quickly to emergency and operational situations as needed.

Sitting - Occasionally (1 - 33%)

Standing - Constantly (67 - 100%)

Walking - Constantly (67 - 100%)

Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%)

Twisting - Occasionally (1 - 33%)

Bending - Occasionally (1 - 33%)

Squatting/Kneeling/Crawling/Climbing - Occasionally (1 - 33%)

Pulling - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Wrist Deviation (Side to Side) - Frequently (34 - 66%)

Hand/Wrist Repetitions (Up and Down) - Frequently (34 - 66%)

Reaching - Frequently (34 - 66%)

Grasping  - Simple: > 50 pounds

Manual Dexterity/Strength - Gross motor, moderate - heavy strength

Manual Dexterity/Strength - Fine motor, moderate - heavy strength

Pushing - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Temperature - Between 16 and 95 degrees

Crawl Space/Cramped Position - Exposed < 1 hour per day

Personal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%)

Driving - Frequently (34 - 66%)