Security Supervisor

• High school diploma or equivalent (GED) required.

• Minimum of two 3-6 Months in security operations, loss prevention, CCTV surveillance, access control systems, or a related field.

• Valid and current California Guard Card required.

• Must be willing to submit to a pre-employment background investigation and drug screening. Any offer of employment is contingent upon successful completion of all required screenings.

(As demonstrated through experience, training, and/or testing)

The successful candidate must demonstrate the following knowledge, skills, and abilities:

• Ability to meet and maintain all applicable state, county, and municipal licensing requirements for security personnel.

• Ability to meet and maintain all site-specific training, certification, and authorization requirements.

• Knowledge of security operations, procedures, and industry standards.

• Knowledge of supervisory practice, and performance expectations.

• Ability to provide positive leadership, direction, coaching, and motivation to security personnel.

• Understanding of security and life safety systems, including CCTV surveillance, access control, and related security equipment.

• Ability to quickly learn and follow written, verbal, and diagrammatic instructions.

• Ability to coordinate staffing, monitor schedules, and maintain appropriate security post assignments.

• Ability to work effectively both independently and as part of a team.

• Ability to maintain professionalism and composure when responding to unusual, stressful, or emergency situations.

• Professional telephone and interpersonal communication skills.

• Ability to adapt to changing operational requirements, site procedures, and organizational needs.

• Ability to prepare accurate written documentation, including incident reports, daily activity logs, and routine correspondence.

• Strong organizational, time-management, and problem-solving skills.

• Strong customer service orientation with a focus on accountability and operational results.

• Ability to interact professionally and effectively with clients, management, employees, tenants, visitors, and individuals from diverse backgrounds.

With or without reasonable accommodation, the individual must possess the physical and mental ability to perform the essential functions of the position. Job requirements include, but are not limited to, the following:

• Maintain composure and professionalism when interacting with law enforcement, executives, clients, employees, and the general public, including during urgent and high-pressure situations.

• Respond to potentially stressful situations, including addressing individuals entering or approaching unauthorized areas.

• Successfully meet company requirements for background investigations, reference checks, drug screening, behavioral assessments, applicable licensing, and site-specific employment requirements.

• Provide positive direction, supervision, and support to assigned security personnel.

• May be required to work overtime without advance notice based on operational needs.

• Ability to manage multiple responsibilities and prioritize tasks effectively.

• Perform basic computer functions, including keyboarding, data entry, report preparation, and operation of security-related equipment.

• Communicate clearly through speaking, listening, reading, and writing to coordinate activities, provide direction, and document incidents.

• Frequently sit, stand, and walk for extended periods, including climbing stairs, walking on inclines, and navigating uneven terrain.

• Occasionally perform physical activities such as reaching, bending, stooping, kneeling, crouching, and crawling.

• Frequently lift and/or move objects weighing up to 10 pounds and occasionally lift and/or move objects weighing up to 25 pounds. Additional physical requirements may apply depending on the assigned site.

• Possess the visual and auditory abilities necessary to observe surroundings, identify safety concerns, and communicate effectively.

• May be required to operate a vehicle in the performance of assigned duties.

• May occasionally be required to engage in physically demanding activities associated with security operations and emergency response.

• May work outdoors or in environments involving inclement weather and may be required to utilize appropriate protective equipment.

• May be exposed to or required to handle sensitive and confidential information and must maintain appropriate discretion.