As a Product Designer II, you will create intuitive, accessible, and visually engaging digital experiences across a diverse portfolio of business applications, engineering tools, and AI-powered products. You will transform user needs and business requirements into effective workflows, prototypes, and production-ready designs. Working closely with Product, Engineering, Quality, and Customer Success teams, you will contribute to the full product development lifecycle, from research and discovery to implementation and continuous improvement. You will conduct user interviews, usability testing, and design reviews to ensure solutions address real user challenges. You will also help evolve a shared design system while taking increasing ownership of complex features and product areas. This is an opportunity to grow your design expertise in a collaborative, remote-first environment focused on innovation, usability, and meaningful product impact.
Independently design and deliver product features using established design principles, accessibility standards, documentation practices, and shared design-system guidelines.
Translate user needs, stakeholder requirements, and business objectives into user flows, information architecture, wireframes, interactive prototypes, and detailed interface designs using Figma.
Prepare comprehensive design specifications, annotations, responsive layouts, interaction states, edge cases, and development-ready assets to support effective implementation.
Support and conduct user interviews and usability studies, gathering feedback and translating research findings into actionable design improvements.
Analyze product feedback, customer support trends, and user workflows to identify opportunities for improving usability and overall product experience.
Collaborate with Product Owners and Business Analysts to clarify requirements, understand user challenges, and align design decisions with business outcomes.
Partner with engineers and Technical Leads to understand implementation constraints while maintaining responsibility for user experience recommendations.
Participate in design critiques, sprint planning, refinement sessions, sprint reviews, and implementation reviews, incorporating feedback to improve design quality.
Compare developed features against approved designs, identifying and documenting accessibility, usability, visual consistency, and implementation gaps.
Take end-to-end ownership of complete feature workflows, from discovery and problem definition through prototyping, validation, development handoff, implementation review, and iteration.
Design comprehensive user journeys that account for empty, loading, error, permission, responsive, and less common workflow states.
Coordinate multiple design assignments within the product team, communicating progress, dependencies, priorities, and potential risks.
Propose new design-system components, variants, and interaction patterns when existing solutions do not adequately address validated user needs.
Work with the Product Design Lead to refine, document, and publish approved design-system additions while maintaining consistency and reusability.
Independently conduct focused research activities and usability testing, synthesizing findings into clear themes, opportunities, and product recommendations.
Facilitate design discussions with stakeholders and cross-functional partners, ensuring decisions remain grounded in user needs and business objectives.
Contribute to larger product initiatives by breaking complex design projects into manageable discovery, prototyping, validation, handoff, and implementation activities.
Co-own substantial product enhancements or smaller applications, coordinating design dependencies and stakeholder reviews.
Apply accessibility and inclusive-design principles informed by WCAG guidelines across navigation, visual hierarchy, typography, contrast, keyboard interactions, focus management, and error handling.
Collaborate with developers and quality specialists to validate responsive behavior, accessibility, functionality, and consistency with approved design specifications.
Identify recurring experience challenges across related products and recommend broader improvements rather than isolated interface changes.
Gradually assume ownership of major product areas or complex user journeys, including research planning, stakeholder alignment, interaction design, validation, and implementation follow-through.
Support other product teams when needed, adapting quickly to unfamiliar workflows and applying shared design-system standards.
Present design decisions, research findings, and recommendations confidently to stakeholders and leadership.
Provide informal mentorship to junior designers through design critiques, collaborative sessions, examples, and constructive feedback.
Coordinate concurrent design initiatives, maintain visibility into risks and dependencies, and ensure timely delivery of assigned projects within agreed budgets and deadlines.