Business Systems Analyst - Robotic Process Automation (RPA)

Company: CGL
Department: IT - Application Supp Srv
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English.

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team responsible for translating concepts and requirements into client focused and effective system-based solutions. You will participate in moderately complex and diverse initiatives, formulating and defining system scope and objectives based on both user needs and an understanding of the applicable business applications.

• Participating in the preparation of business case and project planning for Robotic Process Automation (RPA) and AI-enabled solutions by gathering required information and functional specifications, while working with the team and Business stakeholders.

• Engaging project stakeholders to collect, document, and validate detailed analysis of business functions, rules and processes required for moderately complex projects.
• Providing analysis and specifications for required data and system integrations.
• Performing review to develop the user acceptance test plan, strategies and may act as the overall test lead for small to medium initiatives.
• Contributing to the continuous improvement of the Business Systems Analyst (BSA) practice through research, piloting new techniques, streamlining testing and establishing more efficient processes.

• You have three years of experience in Information Technology or a related field.
• You have completed post-secondary education in Information Technology or a related discipline.

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information​

Expected salary range $60,574.00 to $100,956.00 CAD. 

Salary placement​

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​

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Incentive/Variable pay ​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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