Admin Assistant II - Outpatient Therapy Services-

Provides clerical and operational support to the Director, Supervisors, and staff of Therapy Services. Supports the documentation of all departments’ activities. Cooperates in activities of professional, clerical, and support personnel to ensure the accuracy, adequacy, and responsiveness of the variety of services provided to patients, department, and staff of the hospital. Assists with the verification of insurance coverage and authorizations. Performs activities related to patient scheduling and record keeping. Staff are expected to be patient centered in the daily work providing good customer service to the patients we serve.

• High School Diploma or Equivalent
• Three to Five years of administrative office support experience required.

• Associate degree or equivalent experience required.
• CHAA certification preferred
• Coding and billing experience/ CPT knowledge.

• Requires a strong understanding of general office routines and procedures with the ability to file accurately.
• Proficient in Microsoft Word, Excel and PowerPoint; proficient with computers to include keyboarding, navigation and use of email.
• Ability to prioritize and work on multiple projects and duties with deadlines.
• Ability to work with multi-line phone and computer systems accurately and efficiently.
• Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality.
• Strong listening, verbal and written communication skills.

Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient services which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or gene