Inventory Technician, Digital Displays ( 226 Days) Bond Funded

•    Travel daily to campuses, central offices, storage areas, and other district locations to verify equipment, complete scheduled inventory checks, investigate discrepancies, and provide technical support.
•    Reconcile physical inventory with TipWeb records, MDM data, receiving documentation, and service records; research missing, duplicate, mismatched, or incorrectly assigned assets and document authorized corrections.
•    Prepare, stage, load, secure, transport, unload, and position digital displays and related equipment using approved packaging, lifting equipment, and team handling procedures; document each transfer and receipt.
•    Operate assigned district vehicles, including larger box trucks, only after completing required training, certifications, licensing, and district authorization; perform required vehicle checks and secure equipment for transport.
•    Use district-approved mobile device management (MDM) tools, such as Radix VISO, to enroll and organize devices, review status, troubleshoot remotely, and apply approved configurations, applications, and firmware updates within assigned permissions.
•    Prioritize daily assignments with the Project Manager, communicate barriers promptly, complete work with accuracy and accountability, and perform other related duties supporting Enterprise Support Services and Customer Experience projects.
•    Inspect incoming equipment, verify serial numbers and quantities against order and delivery records, identify damage or missing components, and complete asset tagging and receiving documentation.
•    Provide on-site and remote technical support to campus personnel and central office staff for digital displays, connected computers, peripherals, and related software.
•    Diagnose and resolve display issues involving power, input sources, cabling, touch functionality, audio, screen sharing, device settings, and basic network connectivity; verify operation after corrective action.
•    Maintain accurate asset records in Frontline asset management/TipWeb, including asset tags, serial numbers, models, locations, assigned custodians, condition, and lifecycle status.
•    Create and maintain accurate dashboards, spreadsheets, and reports for the Digital Display team and other Customer Experience projects, highlighting inventory exceptions, deployment progress, repairs, orders, and replacement needs.
•    Coordinate with the Project Manager, campus contacts, central staff, and vendors to schedule deliveries, deployments, moves, repairs, and replacements while minimizing disruption to campus and office operations.
•    Support recovery of technology reported lost, stolen, or damaged by researching asset histories, verifying locations and custody, coordinating authorized retrieval, and updating records to reflect verified outcomes.

•    High School Diploma required; Technical coursework or an associate degree in information technology, electronics, or a related field preferred.
•    One year of related experience in technology support, technology asset management, or technical field services, including hands-on hardware or software troubleshooting.
•    Working knowledge of digital displays, computer hardware, peripherals, operating systems, and basic wired and wireless connectivity; ability to isolate problems and verify solutions.
•    Knowledge of inventory control, asset identification, receiving, transfers, reconciliation, and equipment lifecycle documentation. Experience with TipWeb or a comparable asset management system preferred.
•    Ability to work in an MDM platform and learn district device management procedures. Experience with Radix VISO or a comparable platform preferred.
•    Proficiency with Microsoft Excel and Google Sheets, including formulas, sorting, filtering, data validation, and reconciliation; ability to maintain dashboards and produce accurate operational reports.
•    Ability to use service ticketing systems and productivity applications to document work, organize records, track assignments, and communicate results.
•    Demonstrated initiative and sound technical judgment; ability to investigate unfamiliar problems, seek appropriate guidance, recommend improvements, and complete assignments with limited direct supervision.
•    Strong organizational, communication, and customer service skills; ability to explain technical information clearly and work effectively with campus staff, central office personnel, vendors, and teammates.
•    Valid driver license and driving record meeting district requirements. Ability to travel daily and obtain and maintain the training, certifications, and appropriate license or endorsements required for assigned larger box trucks before operating them.