Program Analyst
Quick Summary
Clearance: Ability to obtain and maintain Public TrustEducation: Bachelor of Arts or Bachelor of Science; an associate degree with two additional years of relevant experience may be considered.
Skills:Agile Methodology, Agile Tools, Business Analysis, Deliverables Management,
Clearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
ConfidentialJob Family:
Program Delivery and ExecutionRequirements
~1 min read- Experience eliciting, analyzing, validating, and documenting business, operational, and technical requirements.
- Familiarity with DevOps concepts, CI/CD pipelines, software development and delivery workflows, application onboarding, and enterprise technology tools.
- Experience supporting the evaluation, selection, onboarding, or adoption of DevOps and CI/CD tools.
- Experience developing process maps, workflow diagrams, requirements traceability documentation, dashboards, and executive-level reports.
- Ability to translate stakeholder needs into user stories, acceptance criteria, backlog items, workflows, and actionable implementation plans.
- Experience using Jira or a comparable work-management platform to document and manage requirements, user stories, acceptance criteria, and backlog items.
- Strong organizational, analytical, problem-solving, and time-management skills, with the ability to manage multiple actions, priorities, stakeholders, and deadlines.
- Strong written and verbal communication skills, including the ability to interact program leadership, federal agency customers, government personnel, technical teams, vendors, and geographically dispersed stakeholders.
- Ability to review documentation for completeness and accuracy, identify discrepancies, maintain detailed records, and track actions through completion.
- Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and Teams.
Job Description:
The Program Analyst will provide day-to-day program, analytical, administrative, and specialized financial support while helping advance technology modernization and service-delivery initiatives. You’ll collaborate with application teams, program leadership, and government stakeholders to define requirements for enterprise tools, DevOps capabilities, and CI/CD pipeline services. You’ll assess current development and delivery processes, recommend future-state workflows, support application onboarding and process standardization, and report metrics related to tool adoption, pipeline usage, and service performance.
- Elicit, analyze, validate, and document requirements from application teams, government stakeholders, and other program participants for enterprise tools, DevOps capabilities, and CI/CD pipeline services.
- Assess current-state application development and delivery processes to identify gaps, risks, dependencies, inefficiencies, and bottlenecks.
- Define and document future-state workflows, process improvements, implementation approaches, and technology adoption plans.
- Translate business, operational, and technical needs into user stories, acceptance criteria, use cases, and prioritized backlog items in Jira or similar tools.
- Facilitate requirements-gathering sessions, stakeholder interviews, process reviews, and workflow-design discussions.
- Support technology and tool-selection activities by documenting use cases, evaluation criteria, findings, and recommendations.
- Assist application teams with onboarding to enterprise tools, DevOps services, and CI/CD pipelines.
- Develop and maintain standardized onboarding processes, procedures, templates, trackers, workflows, and supporting documentation.
- Define, track, analyze, and report metrics related to tool adoption, pipeline usage, onboarding progress, service performance, and process effectiveness.
- Create dashboards, spreadsheets, status reports, presentations, and other materials that communicate program performance, risks, trends, and progress.
- Perform administrative and analytical tasks in support of contract requirements and daily PMO operations.
- Support the management, tracking, analysis, and reporting of program data, deliverables, action items, and personnel activities.
- Help ensure compliance with internal procedures, contractual requirements, and applicable federal regulations.
- Collaborate with program leadership, federal agency customers, government personnel, application teams, technical teams, vendors, and geographically dispersed stakeholders.
- Participate in ad hoc analyses, special projects, and continuous-improvement initiatives.
- Perform additional duties as assigned.
Work Location:
USA MD Home Office (MDHOME)Additional Work Locations:
Location & Eligibility
About this job
- Pay per year
- $85,093–$115,000 a year
- 47% below the $187,180 median for Software Engineer jobs on Jobera (7,226 salaries).
- Posted
- Today
Listing Details
- Posted
- November 12, 2026
- First seen
- November 12, 2026
- Last seen
- November 12, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 68%
- Scored at
- November 12, 2026
Signal breakdown
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