Commercial Associate

• Balderton-backed Series A company
• 90% of UK patients can reach an 01 Health–affiliated clinic within 30 minutes
• All growth has been inbound, ~50% word of mouth
• 4.98★ customer rating from the dentists who use us
• Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist
• US expansion live 
• New verticals being tested and prototyped

We are not searching for product–market fit anymore. We are ready to dominate the market, and to do it across multiple medical specialties, transforming lives in the process.

We're building a national network of Sleep Centres embedded within our partnered dental practices - and a patient growth engine that brings motivated patients straight to their door. You'll be one of the first voices those patients hear, and one of the main reasons they take the next step.

That means owning the top of the patient funnel: responding to inbound leads quickly, having warm and purposeful conversations, and turning interest into booked appointments. It's high-volume and high-energy - but it's not a call centre. The people you're speaking to already want help with their sleep. Your job is to make sure they get it.

You'll manage your pipeline in HubSpot, keeping things organised and moving at pace. You’ll also work directly with our clinical team and senior leadership, including our CEO - which means real visibility and a genuine hand in shaping how we grow. 

• →Own the patient journey from first contact through to patient order.
• →Lead high-quality conversations that build trust and drive action.
• →Ensure that you are working towards our team goal of 'no patient left behind'. You will be responsible for patients until they close.
• →Use AI tools to work faster and smarter: drafting outreach, surfacing follow-ups, and spotting patterns in what's converting.
• →Contribute to experiments, messaging tests, and playbook development to continuously evolve how we convert interest into appointments.
• →Track your results, spot what’s working, and propose ways to improve conversion and contribute to the team's success.
• →Work embedded in a cross-functional pod alongside our Sleep, Clinical, AI, and Product teams - and directly with our CEO.

This role is perfect for someone early in their career who’s had a first taste of sales and wants to learn fast, take ownership, and be part of building something from the ground up. You’re energised by talking to people and excel at making others feel heard, even when managing many conversations. You’re organised, persistent without being pushy, and combine genuine warmth with commercial drive. You’ll be a great fit if you are:

• Sales-experienced: You’ve worked in a sales or customer-facing commercial role - for example as an SDR, BDR, or in inside sales - and are comfortable owning a pipeline and working towards targets.
• People-focused: You listen carefully, build rapport easily, and can clearly explain processes, answer questions, and guide patients towards the next step.
• Resilient and proactive: You stay positive when conversations don’t lead to an immediate order, and you follow up thoughtfully so patients can access care when they’re ready.
• Organised and accountable: You manage multiple patient conversations responsibly and make sure no one who needs support is overlooked.
• Collaborative: You work closely with clinicians and internal teams to ensure patients have a safe, smooth, and supportive experience.
• Curious and improvement-driven: You look for ways to improve how we communicate with patients and make it easier for them to access the care they need.
• Able to commute to our London (Hoxton) office on Mondays, Wednesdays, and Fridays.

• Real impact, every day - your work directly changes patient outcomes. You'll feel it, and so will the people whose care you're improving.
• 25 days holiday + your birthday off - because no one should work on their birthday!
• Outsized leverage and full ownership - real authority today, lasting impact tomorrow; what you build now shapes how this company operates at every stage after.
• Grow fast - backed by top VCs and built by the best; you'll be learning from some of the sharpest minds in health-tech every single day.
• Vitality Health cover - private medical insurance, because we take care of the people who take care of the business.
• Team Perks - enjoy regular team lunches, quarterly socials, and an annual company retreat.
• Hybrid working - we all come together three days a week, but the rest of the time, enjoy the flexibility to work from home or our Hoxton office.