Director / Senior Director, Technology & Referral Partnerships

Paragraph format summary of the position

As Phaedon's first dedicated partnerships leader, you'll have the opportunity to make your mark by building our technology and referral partner program from the ground up and scaling it into an enterprise-grade engine for growth.  

We're seeking a builder who has done this before in the loyalty space with someone who has stood up a partner organization at a loyalty or commerce platform, signed and launched the integrations enterprise buyers expect, and turned those relationships into sourced and influenced pipeline. You'll design the program, own the integration roadmap alongside Product, and sell side by side with our new-business team on deals that typically exceed $1.5M in total contract value.  

This position reports to the VP of Sales and is a key member of a collaborative Growth team spanning sales, marketing, proposals, analyst relations, and business development. You'll work closely with Product, Engineering, Client Services, and leadership to make sure every partnership earns its place: by closing a gap for our clients, opening a door for our sellers, or both.  

At Phaedon, we recognize that exceptional talent comes with diverse experiences. This position offers the flexibility to be filled at either the Director or Senior Director level. The final title and compensation will be thoughtfully determined using factors including but not limited to relevant work experience, skills, certifications and competencies that align to the specified role.

At Phaedon, we recognize that exceptional talent comes with diverse experiences. This position offers the flexibility to be filled at either the Director or Sr Director level. The final title and compensation will be thoughtfully determined using factors including but not limited to relevant work experience, skills, certifications and competencies that align to the specified role.

• Experience expanding a loyalty or commerce platform into a new vertical, especially travel, hospitality, eCommerce, or specialty retail.  

• Experience integrating partner ecosystems after an acquisition or across multiple product lines.  

• An active network across leading loyalty-adjacent technology partners and digital agencies.  

• Familiarity with HubSpot, partner relationship management (PRM) tools, and MEDDPICC or a similar enterprise sales methodology.  

• Operator experience on the brand side of travel, hospitality, eCommerce, or specialty retail.  

• 7+ years in partnerships or business development, including at least 5 years building technology, integration, or referral partner programs at a B2B SaaS platform.  

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.  

• Direct experience in the loyalty, CRM, martech, or commerce platform ecosystem. You know the vendors, the agencies, and how enterprise brands buy loyalty technology.  

• A track record of building a partner program from zero, with measurable results: partners that sourced or influenced a meaningful share of new-logo revenue.  

• Hands-on experience launching integrations across categories like CDP, ESP, POS, payments, and digital ordering, and working with Product and Engineering to scope, certify, and ship them.  

• Strong commercial and contract negotiation skills, including partnership agreements, rev-share structures, and vendor terms.  

• Credibility in front of enterprise buyers. You've co-sold on complex, multi-stakeholder deals and know how to make a partner relevant to a live opportunity.  

• A builder's mindset. You're comfortable with ambiguity, can design the process and run it yourself, and know when it's time to add structure and people.  

• Excellent communication skills, with the ability to move between executive conversations and technical integration detail. 

We value our employees and demonstrate this through our comprehensive benefits offering including medical/dental/vision coverage, comprehensive paid time off, paid holidays, paid parental leave, retirement savings plans, and more.

Pay Range:

 The base salary pay range for this position is estimated to be: $150,000 - $200,000 per year. 

This role is also eligible for variable compensation tied to partner-sourced revenue. 

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

Phaedon is an equal opportunity employer, and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational workload.