Region 3 Child Welfare Permanency Specialist

United States·Wake Countymid

Other

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Quick Summary

Key Responsibilities

- Monitor county child welfare programs within an assigned region to assess program performance, service delivery, and compliance with applicable federal and state

Technical Tools

Other

Dept of Health and Human Services

Social Services

Human Services Program Consultant III (NS)

65021792

NC16

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Region 3 Child Welfare Permanency Specialist provides monitoring, training, technical assistance, consultation, and coaching to county child welfare programs within an assigned counties. This position supports continuous quality improvement efforts by evaluating program performance, reviewing records and data, identifying areas for improvement, and assisting counties in implementing strategies that strengthen service delivery and outcomes.

The Specialist works collaboratively with county leadership and staff to ensure compliance with federal regulations, North Carolina General Statutes, Administrative Rules, and child welfare policies. Through ongoing consultation and performance monitoring, this position promotes consistent practice, accountability, and positive outcomes for children, adults, and families.

Key Duties Include:
- Monitor county child welfare programs within an assigned region to assess program performance, service delivery, and compliance with applicable federal and state requirements.

- Provide training and technical assistance to county child welfare staff, supervisors, and leadership to support policy implementation and program improvement.

- Facilitate and direct Continuous Quality Improvement (CQI) activities, including identifying performance gaps, developing improvement strategies, and monitoring progress toward desired outcomes.

- Conduct on-site and virtual consultation and coaching to support county staff in applying policy, strengthening practice, and addressing operational challenges.

- Review case records and related documentation to assess compliance, quality of practice, and adherence to program standards.

- Analyze performance measures, outcome data, and other program metrics to identify trends, strengths, risks, and improvement opportunities.

- Develop and communicate recommendations based on record reviews, data analysis, and quality improvement findings.

- Assist counties in implementing corrective actions, practice improvements, and system changes designed to enhance program effectiveness and outcomes.

- Build and maintain collaborative professional relationships with county departments, community partners, and stakeholders to strengthen service delivery and improve outcomes for children, adults, and families.

- Ensure county child welfare programs remain aligned with federal regulations, North Carolina General Statutes, Administrative Rules, and established child welfare policies and procedures.

Assigned Region: Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, Yadkin Counties.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience

Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Tresha Walker

DHHS Workday Support Form

Location & Eligibility

Where is the job

Wake County, United States

On-site at the office

Who can apply

About this job

Pay per year: $57,983–$101,470 a year; 19% above the $67,000 median for Other jobs on Jobera (144,221 salaries).
Who can apply: United States
Posted: Today
Employer: has 2,350 open jobs on Jobera.