Global Billing Manager

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Billing ManagerHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Minimal travel may be required on an as-needed basis. Below is the pay range of this position for considered candidates based on qualifications and experience. Pay Range $110,000—$150,

Technical Tools

Billing ManagerHealthcare Non-Clinical

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

What We Offer

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✓Oversee end-to-end global billing operations including invoice generation, approval workflows, and distribution across all regions

✓Manage billing for multiple revenue streams including managed services contracts, professional services, cloud subscriptions, and hardware/software sales

✓Ensure compliance with international billing regulations, tax requirements, and revenue recognition standards (ASC 606)

✓Develop and implement billing policies, procedures, and best practices to standardize processes across global operations

✓Lead monthly billing cycles and coordinate with regional teams to ensure accuracy and timeliness

✓Resolve complex billing disputes and work closely with Sales and Customer Success teams to address customer inquiries

✓Partner with Finance team on revenue forecasting, month-end close activities, and financial reporting

✓Manage integrations between CRM, ERP, and billing systems to ensure data accuracy and streamline workflows

✓Drive automation initiatives and system enhancements to improve billing efficiency and reduce manual processes

✓Lead and develop a team of billing professionals across multiple time zones and regions

✓Coordinate with Legal and Contracts teams to ensure proper billing terms and conditions

Minimum 7-10 years of progressive experience in billing, revenue operations, or finance roles
At least 3-5 years in a management or supervisory capacity
Experience in technology services, managed services, or SaaS industry strongly preferred
Proven track record managing global billing operations across multiple regions and currencies
Demonstrated experience with complex billing structures including recurring revenue, usage-based billing, and professional services
Experience implementing or optimizing billing systems and automation tools
Background working in a high-growth or private equity-backed environment is a plus

Knowledge of billing systems, ERP platforms, and financial software (e.g., Dynamics 365 Business Central, Dynamics-GP, ConnectWise, SAP, Oracle, NetSuite, Salesforce)
Excellent analytical and problem-solving skills with high attention to detail
Strong leadership and team management capabilities with ability to influence across functions
Strong communication and interpersonal skills for interacting with internal stakeholders and customers
Ability to manage multiple priorities in a fast-paced, dynamic environment
Process improvement mindset with experience implementing automation and efficiency initiatives
Project management skills with ability to lead cross-functional initiatives

Requirements

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Strong proficiency in Microsoft Excel, financial modeling, and data analysis tools
Experience with billing/ERP systems such as Dynamics 365 Business Central, Dynamics-GP, ConnectWise, SAP, Oracle, NetSuite, Zuora, or similar platforms
Understanding of IT services industry billing practices and contract structures

Responsibilities

~1 min read

TRAVEL: Minimal travel may be required on an as-needed basis.

Below is the pay range of this position for considered candidates based on qualifications and experience.

Pay Range

$110,000—$150,000 USD

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .