Forward Deployed Engineer

FDE is a new kind of role, for us and for the market. You’ll sit close to the client, understand how their contracting and procurement processes actually run, and build AI agents and LLM-based solutions that fix what’s broken. You’ll own it from the first conversation to production. What you’ll do Lead AI transitions on the ground, moving client workflows from manual or legacy delivery to agent-led delivery in production. Configure, extend and deploy AOS for each client, including agents, orchestrators, prompts and integrations with their existing systems. Work with client stakeholders to identify which processes to transition first and to define what success looks like. Measure results after go-live, tune the solution, and bring what you learn back into AOS and our transition playbooks. What we’re looking for You should be strong in at least one of these two areas, and ideally have some experience in the other: Business acumen: You understand contracting, Procure-to-Pay and Source-to-Pay processes end to end, and can see where AI changes the way the work is done. Prompt engineering: You have strong hands-on experience designing, testing and tuning prompts for LLM-based solutions. You also bring: Customer-facing experience: You’ve worked directly with business stakeholders and can turn a business problem into a working system solution. Agent building: You’ve built AI agents and orchestrators, ideally deployed through to production. Transition mindset: You’re comfortable with change on the client side, including process redesign, user adoption and the move from pilot to steady state. Good to have Exposure to agentic platforms such as Leah, Salesforce Agentforce, ServiceNow AI Agents, UiPath or similar. Experience with AI transformation, automation or managed-services transition programmes. Why join Be part of a role that’s being defined right now, with real client impact from day one. Lead AI transitions at the intersection of AI, legal and procurement. Help shape AOS as it develops, with your field experience feeding directly into the platform. Grow with a team that’s scaling fast.