System Administrator

Summary:
Performs maintenance and support of on-premises and Microsoft cloud infrastructure, including Windows and Linux servers, enterprise applications, endpoint management platforms, identity services, and related technologies.

Essential Job Responsibilities and Duties:
Under general supervision, resolves problems of medium complexity and refers higher-complexity issues to senior or management-level personnel.
• Support and administer Windows Server 2022, Windows 11 endpoints, enterprise applications, hardware, and related infrastructure.
• Administer and support a hybrid identity environment consisting of on-premises Active Directory and Microsoft Entra ID.
• Administer Microsoft 365 services, with responsibility for Exchange Online mailbox administration, permissions, mail flow, distribution groups, and troubleshooting.
• Administer Microsoft Configuration Manager (SCCM), including application deployment, software distribution, patching, operating system deployment, endpoint configuration, and troubleshooting.
• Support Linux systems, including installation, configuration, user and permissions management, patching, services, logging, and command-line troubleshooting.
• Use Microsoft PowerShell and other scripting tools to automate administrative tasks and resolve large-scale problems.
• Monitor systems and services, apply patches and upgrades, and perform auditing to confirm availability, performance, security, and compliance with standards.
• Troubleshoot server, endpoint, application, and connectivity issues; maintain procedures and documentation; and provide guidance or training to less-experienced IT personnel and users.

Work Environment and Physical Demands:
• While performing the duties of this job, the employee is regularly required to talk or hear; and is frequently required to sit; and walk. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision for reading and writing purposes.
• While performing the duties of this job, the employee occasionally works near moving mechanical parts in wet conditions.
• The noise level in the work environment varies from moderate to loud.
• Periodic travel to troubleshoot problems or implement new systems is required.

Qualifications:
Education and Experience:
Associate or bachelor’s degree in a related field from a two- or four-year college, university, or technical school; two or more years of related systems administration experience; or an equivalent combination of education, training, and experience.

Required Qualifications:
• Working knowledge of Windows Server 2022, Windows 11, on-premises Active Directory, Microsoft Entra ID, Microsoft 365, Exchange Online, Microsoft Configuration Manager (SCCM), PowerShell, and Linux.
• Experience supporting hybrid Microsoft environments that combine on-premises Active Directory with Microsoft Entra ID and Microsoft cloud services.
• Experience supporting servers, endpoint, identity, messaging, and enterprise application environments.
• Understanding of enterprise networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and connectivity troubleshooting.
• Strong troubleshooting, documentation, communication, teamwork, and problem-solving skills.
• Ability to work professionally and confidentially with individuals inside and outside the company.

Preferred Qualifications:

• Experience with Microsoft Intune or other cloud-based endpoint management technologies.
• Experience with network security cameras and access control systems
• Working knowledge of VMware virtual environments, enterprise storage, and backup technologies such as Veeam.
• Familiarity with Fortinet technologies, CISCO technologies, Arista technologies, and enterprise endpoint security platforms.
• Relevant Microsoft, CompTIA, Linux, cloud, endpoint management, VMware, or Fortinet certifications are a plus.

Certificates, Licenses, and Registrations:

• Relevant certifications are preferred but not required.