New Case Coordinator

United States·Los Angelesmid

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Quick Summary

Overview

Be the First Difference in Someone’s Recovery. New Case Coordinator | Full-Time | Remote | $20/hour Love helping people? Great at connecting, communicating,

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At Jacoby & Meyers, we believe the client experience starts with the very first conversation. As a New Case Coordinator, you'll play an important role in helping injured individuals take their first steps toward getting the care, guidance, and support they need.

Since 1972, Jacoby & Meyers has been dedicated to making the legal system more accessible to everyday people. We're looking for a confident, compassionate, and highly organized professional who can make a lasting first impression while helping new cases get off to the right start.

Responsibilities

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Be a welcoming and reassuring point of contact for new clients.
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Help connect clients with appropriate medical providers and confirm treatment appointments.
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Gather and verify important details about accidents and incidents.
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Research accident circumstances and locations when additional information is needed.
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Communicate with insurance companies to report incidents and obtain claim information.
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Coordinate client documentation, signed retainers, and case records.
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Prepare and send Letters of Representation and other necessary case correspondence.
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Follow up consistently with clients to obtain important information and keep cases moving.
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Work closely with investigators, attorneys, and case management teams.
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Help transition new cases smoothly from intake into case management.
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Deliver an exceptional client experience through empathy, professionalism, and follow-through.

We're looking for someone who is:

What We Offer

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✓Flexible schedules

✓Fully remote work environment

✓Medical, Dental, Vision, and Pet Insurance

✓401(k) with Company Match

✓Paid Time Off, Paid Sick Time, and Paid Holidays

✓Company-paid Life Insurance and AD&D Coverage

✓Short-term and Long-term Disability

✓Employee Assistance Programs

✓Cell Phone and Internet Stipend

✓Additional voluntary insurance benefits

Every new client has a story. Your role is to help make sure their journey with Jacoby & Meyers starts with confidence, compassion, and the support they deserve.

If you're ready to join a team that values people, initiative, and meaningful work, we'd love to hear from you!

Jacoby & Meyers is an Equal Opportunity Employer.

Location & Eligibility

Where is the job

Los Angeles, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $41,600 a year; 38% below the $67,421 median for Other jobs on Jobera (144,323 salaries).
Who can apply: United States
Posted: 2 days ago
Employer: has 19 open jobs on Jobera.