Telemetry Analyst

• This position is located in Montréal.

Job description : Provide troubleshooting and data gathering support for Remote Terminal Units (RTUs) that monitor our bulk and micro-bulk sites (Merchant and Healthcare). This individual has a strong customer-centric focus and an understanding of RTUs, cellular networks & modems, and current technology.

Key Responsibilities: 

• Develop specialized knowledge on the software ecosystem used internally concerning telemetry (OAT, ALTO, Iot4Bos, MyInstallation).
• Maintain the reliability of the telemetry network and monitor corrective actions.
• Diagnose and analyze (high level) operational alarms and communicate with operations teams the subsequent steps to be performed on site.
• Perform hardware preparation such as cellular modem configuration, software and hardware update of telemetry devices (in the lab) and hardware kitting based on field needs.
• Perform the update and administrative cleaning on the different platforms regarding telemetry and customer accounts.
• Participate in cross-team training on specific topics, systems, and processes
• Responsible for writing procedure and preparing documentation requested by the telemetry manager.

Education :

• Bachelor’s degree in in Electronics Science, Computer Science, Mechanical Science or other relevant technical background required  (Minimum of 1 years of experience)

OR

• College’s degree in in Electronics Science, Computer Science, Mechanical Science or other relevant technical background required  (Minimum of 3 years of experience)

Competencies :

• Experience working with Electronic, Instrumentation & Control, Telecommunication,  and IoT/IIoT frameworks preferred

• Knowledge of data brokers, edge computing, cloud computing/hosting, AWS and/or Azure.
• Experience with industrial wired and wireless telecommunications and networks.
• Experience with automation hardware such as PLC’s, RTU/EFM’s, transmitters, switches, edge computing devices, etc.
• Power BI Report development ability 
• Must possess excellent organizational & communication skills.
• Dependable and able to work independently.
• Competent in the use of Google G Suite for Business
• Exhibit ethical behavior and business practices and ensure that behaviors are consistent with these standards and align with Airgas values

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.