Lead Director, Pharmacy Evolution

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health is seeking a strategic and results-driven leader to serve as Lead Director, Pharmacy Evolution within the Pharmacy and Consumer Wellness (PCW) portfolio. This role is responsible for directly leading and driving efforts on researching and identifying potential opportunities for new growth, building the business case for implementation and change, and influence strategic decisions with a bias towards execution. The role is responsible for leading teams and joining forces with key partners to identify and scrutinize new products & programs that address patient needs in the market. This leader will be focused on incubating new growth opportunities over a long-term horizon, balancing innovation with operational feasibility and patient-centricity to deliver first to market, long-term value. The role will also be responsible for building future talent within the PCW organization and leading with curiosity, strategic discipline, agility and growth mindset.

The leader will be responsible for a team of 2-5 people.  They must have strong project management and governance skillsets and be able to effectively lead multiple workstreams at the same time.  They must also be comfortable working in vague, white space, and undefined scopes and be able to work with agility while applying structure.  They must also be resilient and be comfortable with change.  The leader must be able to set clear milestones and action plans and know how to drive their team accordingly. 

You will make an impact by:

• Drive the vision for new pharmacy transformation opportunities within the PCW portfolio.
• Develop and maintain a strategic roadmap focused on innovation, operational feasibility, and patient-centric solutions.
• Research and analyze market trends, patient needs, and competitive landscape to identify new products and programs.
• Build robust business cases for new initiatives, including financial modeling, risk assessment, and implementation planning.
• Partner with internal stakeholders across operations, finance, technology, and clinical teams to align on growth priorities.
• Influence senior leadership decisions through data-driven insights and strategic recommendations.
• Lead the incubation of new growth initiatives from concept to pilot, ensuring timely execution and measurable outcomes.
• Balance innovation with scalability and compliance to deliver first-to-market solutions. 
• Build and mentor a high-performing team within the PCW organization.
• Foster a culture of curiosity, agility, and growth mindset to prepare future leaders.
• Ensure adherence to regulatory requirements and organizational standards in all new initiatives.
• Proactively identify and mitigate risks associated with new growth strategies.
• Stay ahead of industry trends and emerging technologies to inform strategic decisions.
• Champion patient-centric innovation that addresses evolving customer needs.

10+ years of relevant work experience

• Experience in health care (pharmacy and outside of pharmacy) or in private equity, venture capital, and consulting with focuses on emerging technologies and health care are strongly preferred
• Strong strategic thinking, analytical rigor, and executional discipline, with deep understanding of patient behavior, pharmacy operations, and clinical adherence dynamics
• Exceptional communication and stakeholder management skills and ability to influence strategy in a large and complex organization
• Demonstrated experience delivering results as a leader and individual contributor, with extensive change management experience and ability to lead through change
• Proven experience developing and executing strategies in a matrix operating model, with experience in margin optimization, consumer experience design, or pharmacy innovation preferred

• Advanced degree (MBA, MPH, PharmD, etc.) preferred

• Bachelor's Degree or equivalent relevant experience

The typical pay range for this role is: