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System Administrator – Junior
The Junior System Administrator supports the daily operation and maintenance of enterprise IT systems to ensure availability, performance, and security in a mission‑critical environment. The role focuses on hands‑on administration of operating systems, user accounts, configurations, and core infrast
Customer Communications Support Manager
Customer Communications Support Manager Leads the enterprise communications portfolio, including VoIP, VTC, and supporting network infrastructure, ensuring secure, reliable, and uninterrupted voice and video services across the organization. Oversees performance, availability, and incident response
Cloud Engineer & ServiceNow Administrator
Position Overview The Cloud Engineer & ServiceNow Administrator provides front-line technical support for product, cloud, and service management-related issues in a secure federal environment. This role troubleshoots basic product and networking issues, responds to customer inquiries through inbound
Tier 1.5 Service Desk Technician
Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you’ll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escala
Test Engineer II
We are seeking a Test Engineer with a strong background in designing and executing functional, integration, regression, and smoke testing for Pega applications. The ideal candidate brings hands-on experience with UI testing, API testing, Agile delivery, and modern testing frameworks Develop and exec
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep‑dive investigation of incidents that cannot be resolved by
Customer Service Quality Policy Analyst I
The Customer Service Quality Policy Analyst I administers quality assurance and monitoring programs for contact center operations that support mission-critical services in a highly regulated enterprise environment. It evaluates customer interactions, escalations, and performance data to ensure adher
Cloud Engineer – Journeyman
The Cloud Engineer – Journeyman designs, engineers, and integrates secure, scalable multi‑cloud and hybrid cloud infrastructures that underpin mission‑critical enterprise systems in highly regulated government environments. The role focuses on implementing Infrastructure as Code, cloud automation, a
Cloud Engineer - Journeyman
The Cloud Engineer – Journeyman designs, engineers, and integrates secure, scalable multi‑cloud and hybrid cloud infrastructures that underpin mission‑critical enterprise systems in highly regulated government environments. The role focuses on implementing Infrastructure as Code, cloud automation, a
Software Tester / QA Engineer – Junior 1
The Software Tester / QA Engineer – Junior supports software quality assurance activities by executing test plans and validating application functionality across multiple development and test environments. This role focuses on uncovering defects early, maintaining clear documentation, and helping en
Software Tester / QA Engineer – Junior
The Software Tester / QA Engineer – Junior supports software quality assurance activities by executing test plans and validating application functionality across multiple development and test environments. This role focuses on uncovering defects early, maintaining clear documentation, and helping en
Deputy Escort Lead
Position Overview The Deputy Escort Lead supports 24x7 cloud operations within a highly regulated government environment, acting as a liaison between stakeholders and operations teams to ensure service health, timely escalation, and live-site support across enterprise cloud infrastructure. This role
Operations Analyst - Journeyman
The Operations Analyst - Journeyman serves as a specialized systems analyst focused on service level objective (SLO) performance across mission‑critical services in a highly regulated federal IT environment. The role designs and maintains SLO monitoring and reporting solutions, analyzes performance
Operations Analyst - Journeyman
The Operations Analyst - Journeyman serves as a specialized systems analyst focused on service level objective (SLO) performance across mission‑critical services in a highly regulated federal IT environment. The role designs and maintains SLO monitoring and reporting solutions, analyzes performance
Network Engineer – Junior
The Network Engineer – Junior supports the planning, configuration, and day‑to‑day operation of enterprise network infrastructure across cloud and hybrid environments, with a focus on secure, reliable connectivity for mission-critical systems. They work under the guidance of senior engineers to impl
Deputy Escort Lead
Position Overview The Deputy Escort Lead supports 24x7 cloud operations within a highly regulated government environment, acting as a liaison between stakeholders and operations teams to ensure service health, timely escalation, and live-site support across enterprise cloud infrastructure. This role
Technical Documentation Specialist
The Technical Writer - Journeyman supports enterprise and federal IT programs by developing, editing, and maintaining clear, standardized documentation for complex systems and processes. They translate technical information from engineers and subject matter experts into accessible materials for dive
Technical Documentation Specialist - Journeyman
The Technical Writer - Journeyman supports enterprise and federal IT programs by developing, editing, and maintaining clear, standardized documentation for complex systems and processes. They translate technical information from engineers and subject matter experts into accessible materials for dive
Technical Documentation Specialist - Journeyman
DevSecOps Engineer – Junior
The DevSecOps Engineer – Junior supports the development and operation of secure DevSecOps pipelines in an enterprise continuous integration and delivery environment. This role assists with integrating security practices throughout the software development lifecycle while maintaining automation pipe
Configuration Manager – Journeyman
The Configuration Manager - Journeyman will establish and maintain disciplined configuration management practices for mission-critical software baselines in a regulated enterprise environment. This role ensures traceability, consistency, and audit readiness across the software lifecycle while partne