compassexperiencelabs

Role Overview In the BPO industry, our "product" is our people and their time. As a Senior Internal Accountant, you will manage the financial complexities of a high-volume, global service delivery model. Your role is unique: you aren't just managing books; you are tracking the profitability of globa

MEET COMPASS We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost

Position Overview We are seeking a highly organized, analytical, and detail-oriented Recruitment Shared Support Analyst to provide centralized support to our Talent Acquisition team. This role will focus on candidate sourcing, recruitment data and ATS management, and reporting and analytics, helping

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t

Meet Compass We are a full-service Business Process Outsourcer (BPO) that partners with brands to power growth through exceptional customer experience. Compass was built by e-commerce trailblazers who couldn’t find a customer service partner as innovative as they were—so they created it themselves.

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t

MEET COMPASS We Don't Just Support Brands. We Scale Them. In a crowded marketplace, Customer Experience (CX) has become the definitive competitive edge. Compass Experience Labs is a full-service BPO built for the innovators, the disruptors, and the fast-movers. We believe that when you listen to the

Outbound Call Center Team Lead – Digital Health Onboarding (Fully Remote) Job Overview We are seeking a high-performing, tech-savvy Outbound Call Center Team Lead to oversee a remote team of outreach agents. In this role, you will drive performance for a healthcare campaign focused on digital health

ABOUT THE ROLE We are seeking an experienced IT & Information Security Manager / Data Protection Officer (DPO) to lead our global IT operations, cybersecurity, compliance, and data privacy initiatives. This hybrid leadership role combines strategic oversight with hands-on execution. The successful c

MEET COMPASS We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost ce

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t