digitaldays

Help Desk Manager Job Description We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escal

Information Technology Support Specialist At Digital Days, an IT Support Specialist is responsible for managing their ticket queue and interfacing directly with end-users to help resolve their IT issues. Tasks may relate to desktops, notebooks, and mobile devices on the LAN, WAN/Internet, or Intrane