Helpware Inc

Director, Reimbursement Strategy & Patient Access Excellence Specialization: GLP-1 & Specialty Pharmaceutical Reimbursement Department: US Operations – Patient Access / Reimbursement ServicesReports To: Senior Director, US Operations (or designated operational leader)Employment Type: Full-TimeClassi

Job Description: CyberArk Privilege Cloud (PCloud) Engineer (L2) Role Overview: The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, ma

We are looking for a Support Engineer to join our partner's team. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants,

We are seeking a Senior/Staff Evaluation AI Engineer to anchor the rigorous benchmarking, validation, and safety of our next-generation Agentic AI platform. Our platform automates highly complex enterprise workflows for corporate real estate (CRE), including automated lease abstraction, predictive p

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our par

Customer Service Representative | Guadalajara | On-Site $16,500 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here's the deal! Sometimes people need help understanding a product they rely on,finding the right information, resolving an issue, or simply getting a clear a

Product Support Administrator About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class va

Position Overview: As a Customer Support Representative, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and

CUSTOMER SERVICE REPRESENTATIVE Location: Kentucky, US & Tennessee, US | Work setup: Conditional remote | Schedule: Monday to Friday About Us Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of pro

Position Title Technical Support Representative Job Level - Tier L1 Position Summary As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidanc

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our par

Scheduling Receptionist | Guadalajara | Hybrid $16,500 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here's the deal! When patients call a medical office, they're not usually calling because they're having a great day. They may be trying to schedule an appointment they

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our par

Our client is a US-based company specializing in advanced solutions for health plans. Their platform helps both new and established Medicare and Medicaid programs scale efficiently by improving staff productivity, streamlining processes, and reducing operational costs. The company offers flexible so

We are looking for a Microsoft 365 Optimization Specialist to support our IT Operations team with an ongoing Microsoft 365 optimization project. The role will focus on improving the use, management, and governance of Microsoft 365 services while the internal IT team continues to handle day-to-day in

We are looking for an Infrastructure Engineer to support a planned migration of an existing IBM AIX environment to Red Hat Enterprise Linux (RHEL). The role will focus on migration planning, execution, and validation, ensuring a smooth transition from legacy infrastructure to a modern Linux-based en

Customer Service Representative | Guadalajara | On-Site $18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here's the deal! Some customer service jobs are about answering calls. This one is about helping people get the medication they need. Every day, you'll speak w

Team Lead | Customer Service | Peru | On-site Here’s the deal! This is more than a Team Lead role—it’s an opportunity to lead a customer service team responsible for creating great experiences for players while resolving issues quickly, accurately, and professionally. As a Team Lead, you'll be respo

Customer Service Representative | Peru | On-site Here's the deal! People don't call us because they bought a stapler. They call because they bought tickets to see their favorite artist, attend a championship game, or experience an event they've been looking forward to for months. When something goes

About the role: As a Senior Platform Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. Our client is building a platform engineering function from the ground up and this role is at the center of it. As a Senior Platform Engineer you will be a foundin