Hotwire Communications
Service Technician
The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV. RESPONSIBILITIES: Perform reconnects, requested and non-pay disconnects, and ch
Service Technician
The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV. RESPONSIBILITIES: Perform reconnects, requested and non-pay disconnects, and ch
Headend Engineer
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power systems, structured wiring, cooling, and other physical aspects. Duties / Responsibilities: Work with the
Public Relations and Communications Manager
The Public Relations & Communications Manager creates and maintains clear, consistent internal and corporate communications through writing, editing, and publishing, while managing the internal-communications CRM, the editorial calendar, and the organization's media database and distribution lists.
Property Support Specialist
The Property Support Specialist coordinates the onsite duties associated with business operations and upgrades of a property with a strong focus on outbound calling to schedule technicians, installs, change orders and troubles. The specialist handles daily interaction with customers face to face in
Fiber Splicer
The Fiber Splicer is responsible for the installation of new cable lines, both underground and on utility poles, and also performs maintenance on existing cables, including evaluation tests and repair. RESPONSIBILITIES: Prep and splice fiber optic cables, locate problem areas and perform other repai
Program Manager
The Program Manager will lead and coordinate network feasibility initiatives, ensuring seamless execution from inception to delivery. The Program Manager will oversee vendor and service carrier relationships, manage cross-functional teams, track critical milestones, and communicate status and risks
Manager of Community Association Relations
The Manager of Community Association Relations supports the regional Business Development team to establish Hotwire as a trusted business partner and create new or incremental sales opportunities from current clients, Property Management Companies, Homeowner Associations and Board of Directors. The
Launch Support Specialist
The Launch Support Specialist is responsible for providing daily interactions with customers virtually and in person while also providing quality assurance to ensure all customer documentation is updated into their accounts and service orders are properly documented and closed. This role will also r
Field Operations Supervisor
The Field Operations Supervisor is responsible for ensuring that core service and/or security technicians are providing residential and/or security customers a quality installation and service experience, through proper training, supervision, QC, equipping in a productive process driven manner. RESP
Director of Case Management
Duties / Responsibilities Build, mentor, and lead a dedicated team of Case Specialists. Foster a culture of hands-on learning, accountability, and white-glove service where commitments to customers are consistently followed through to resolution. Oversee the intake, triage, management, and resolutio
Community Onboarding Manager
The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and supports our field staff and all stakeholders, including property managers, dev
Commercial Security Technician
The Commercial Security Technician performs service and installations of commercial security including access control, video surveillance, security, and networking. RESPONSIBILITIES: Service and Install commercial security systems, including existing system upgrades and additions, while demonstratin
Field Operations Supervisor
The Field Operations Supervisor is responsible for ensuring that core service and/or security technicians are providing residential and/or security customers a quality installation and service experience, through proper training, supervision, QC, equipping in a productive process driven manner. RESP
Senior Business Development Executive- New Construction
The Senior Business Development Executive – New Construction is responsible for identifying opportunities, engaging prospects and securing bulk agreements within multi-dwelling unit (MDU) and single-family home (SFH) communities in the assigned geographic footprint. Duties / Responsibilities: Resear
Senior Business Development Executive- New Construction
Director of Network Engineering
Duties / Responsibilities: Directs the Network Engineering and Regional Engineering teams, providing hands-on technical leadership and networking expertise, and serving as technical owner and escalation resource for all network engineering activities. Provide leadership, mentoring, coaching, career
Warehouse Associate
The Warehouse Associate is responsible for warehouse and clerical activities. The incumbent must maintain and develop inventory distribution controls in accordance with agreed business plans. RESPONSIBILITIES: Maintain and develop a computerized database tracking the current status, reconditioning a
Construction Technician
The Construction Technician is responsible for quality installation practices during installation of Hotwire services including video, voice and internet for commercial and residential applications including but not limited to common areas, IDFs and MDFs. RESPONSIBILITIES: Assist installation and ot
Service Technician
The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV. RESPONSIBILITIES: Perform reconnects, requested and non-pay disconnects, and ch
Service Technician
The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV. RESPONSIBILITIES: Perform reconnects, requested and non-pay disconnects, and ch