Red Hawk Resort + Casino

DUTIES AND RESPONSIBILITIES Assists in the supervision of Security Officers on assigned shift. Maintains adequate staffing levels, by interviewing, selecting, training, scheduling, evaluating, promoting and disciplining employees, as needed. Patrols the property on assigned shift, identifying potent

DUTIES AND RESPONSIBILITIES • Works directly with the Food and Beverage Manager in creating, developing and implementing an effective strategy for assigned venues. • Formulates, administers and enforces departmental policies and performance standards. • Ensures departmental compliance with applicabl

· Serves as the primary contact and decision maker in the absence of the Director of Specialty Games. · Oversee daily bingo operations and provide leadership for Bingo Attendants. · Perform all job functions of a Bingo Attendant while providing oversight in the absence of Bingo Management. · Open an

DUTIES AND RESPONSIBILITIES• Handles initial cordial reception to the guests upon arrival and the prompt courteous escort to a dining table.• Advises guests of waiting time (during reservation periods).• Responsible for assisting and facilitating the restaurant seating and reservation system.• Buffe

DUTIES AND RESPONSIBILITIES• Takes and fills all food orders and assists in maintaining guests dining areas in a clean and neat fashion.• Performs pre-busing of the Bar area on a continuous basis keeping area free of clutter.• Works clean, sanitary and safe and observes all health and safety regulat

• Prepares, seasons, finishes, and garnishes all food in kitchen preparation in accordance with established recipes. • Is proficient in knife skills and culinary techniques. • Maintains all refrigeration and dry storage areas to ensure proper handling and rotation of products. • Ensures that their c

DUTIES AND RESPONSIBILITIES• Assists in the supervision of Security Officers on assigned shift.• Maintains adequate staffing levels, by interviewing, selecting, training, scheduling, evaluating, promoting and disciplining employees, as needed.• Patrols the property on assigned shift, identifying pot

• Maintains a thorough working knowledge of laws, rules and regulations of the Gaming Commission, as well as policies, procedures and controls laid out by the department.• Ensures the integrity of all count room transactions.• Removes & replaces bill validators from machines and places them in a sec

• Clean all dishes, pots, pans, utensils, speed racks and other items to facilitate food service operation.• Maintain kitchen floor, walls and surfaces with regular sweeping and mopping or cleaning.• Complies with standards of health, safety, and sanitation.• Understands and practices the use of pro

Duties and Responsibilities Meets and greets guests on the casino floor, providing excellent guest service Establishes and maintains relationships with high value players to generate revenue Provides solutions to guest issues, concerns, and complaints Efficiently responds to high value guest request

DUTIES AND RESPONSIBILITIES Provide excellent customer service. Example: If two employees are on duty and only one is running a cash regis¬ter while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the

DUTIES AND RESPONSIBILITIES The goal is to enhance customer experience by keeping our facility in clean and orderly condition to the standard within the time lines defined that exceeds guests’ expectations. Delivers quality service that meets guests needs Works in a clean, sanitary, safe, and organi

JOB SUMMARY The APEX Lead Attendant position will be responsible for the assisting the Supervisors of the APEX with leading on a daily basis including, staffing and training of all hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, enviro

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming calls for guests inquiring about the resort. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities that the resort

DUTIES AND RESPONSIBILITIES• Supervises and trains Beverage Servers, Bartenders, Barbacks and beverage utility on an assigned shift.• Ensures the smooth and efficient service throughout all beverage facilities in the casino. • Calibrates automatic beverage systems.• Conducts shift meetings with beve

DUTIES AND RESPONSIBILITIES• Generates necessary written reports regarding security-related incidents involving guests, team members and/or the facility.• Escorts and observes guests and team members to ensure their safety and protection; identifies potential safety hazards and report same to the ap

Duties and Responsibilities Responsible for training and development of new Casino Hosts to include guest service standards and standard operating procedures for account-related transactions Provides feedback and mentors newer team members Assists Player Development management with special assignmen

· Demonstrate a positive attitude to all guests and team members by initiating sincere contact. · Protects and controls floor operations and gaming standards. · Exhibit a personal leadership style that reflects professional excellence and integrity. · Observes game, players, and dealers, to ensure a

· Protects and controls specific game assigned. · Conducts the games in accordance with policies and procedures at a fair and consistent pace by prompting players to act in a timely manner. · Makes the appropriate announcements including exposed cards, bets, raises, and the number of players in the

DUTIES AND RESPONSIBILITIES• Prepares, seasons, finishes, and garnishes all food in kitchen preparation in accordance with established recipes.• Is proficient in knife skills and culinary techniques.• Maintains all refrigeration and dry storage areas to ensure proper handling and rotation of product