Richpanel 1
Customer Success Manager | Strategic Accounts
Quick Highlights Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale. Reports to: Head of Customer
Customer Success Manager | Strategic Accounts
Head of Operations
Quick highlights • Your mission: Turn everything that already works at Richpanel into a documented, measurable, continuously improving operating system. • Your scope: Sales, Customer Success, hiring and the financial operating rhythm. Four systems, one owner. • Your scorecard: Sales win rate and for
Senior Agency Partnerships Manager, North America
Quick highlights • Your goal: Build partnerships into 30–40% of Richpanel's new ARR. • Your scorecard: Partner-sourced closed ARR, qualified demos and partner win rate. • Your focus: The 20–30 agencies, BPOs and CX consultants that can move the market. • Your advantage: You bring trusted relationshi
Senior Agency Partnerships Manager, North America
Head of Growth
Make Richpanel the company every CX leader knows before they need us. Richpanel is the AI-native helpdesk. We replace the old helpdesk and the next few support hires. We are profitable, backed by Sequoia Capital, and trusted by 3,000+ paying brands. ARR is already in eight figures and growing 110% y
Field GTM Manager, Events and Community
Quick highlights • Your goal: Turn the best ecommerce events and communities into 10–15 qualified demos each month. • Your field: Attend or host 3–4 focused events each month across North America. • Your audience: Ecommerce founders, operators, Heads of CX and agency leaders. • Your ownership: Choos
Account Executive
Quick Highlights Role: Own inbound leads and drive sales growth at Richpanel, an AI-first customer service platform with proven product-market fit. Our founding AE earned INR 1.1 Cr last year through our 100% inbound sales motion. The next AE made INR 85 Lacs and the 3rd one is on track to make 60 l
Customer Success Account Manager
Quick Highlights Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate support, reduce costs, and deliver effortless CX at scale. Reports to: Head of Revenue Stage: Tea
Executive Assistant
Quick Highlights Role: Own Richpanel’s office operations, ensure smooth day-to-day functioning, and provide direct executive support to the CEO. Reports to: Amit RG, CEO Location: In-office, Bangalore, India Compensation: Competitive salary with growth opportunities ( ₹10,00,000 – ₹15,00,000) Stage:
Account Executive - Outbound
Quick Highlights Role: Full-cycle outbound AE. You'll build your own pipeline, run your own discovery, deliver your own demos, and close your own deals. Target: ecommerce brands doing $50M+ in revenue. High intent Outbound with cold calls, cold emails, LinkedIn, video, events, customer referrals tha
Growth Marketer
Quick Highlights Role: Be the execution engine for growth—ship website + proof assets, build social proof in CX communities, run events end-to-end, and help the CEO push enterprise / new vertical experiments. Reports to: CEO (Amit) Location: Flexible (India base ok), must be able to travel & attend
Lead Backend Engineer
Quick Highlights Role: As a Lead Backend Engineer at Richpanel, you will drive the performance and scalability of our backend systems, ensuring low latency and high throughput. You'll identify and refactor inefficient code, optimize database performance, and establish a robust observability stack. P
Distinguished Full Stack Engineer
Quick Highlights Role: As our Distinguished Full Stack Engineer, you'll build a high-performance, scalable product by rapidly shipping new features and optimizing performance across our entire technology stack. Product: We're transforming customer support with AI employees — enabling businesses to m