Tauck, Inc.

At Tauck, the journey begins well before departure. Our Reservations Sales Counselors are often the first people guests and travel advisors speak with, setting the tone for a thoughtful, personal experience from the start. This is a sales and service role in a high-volume contact center where no two

Responsible for all supplier negotiations concentrating on large revenue suppliers in particular with a scope of 30-35 tour series programs across multiple global regions. Negotiate rates in a positive persuasive manner to meet Cost of Sale goals. When appropriate, and in conjunction with Product Ma

Senior Automation Test Engineer (Wilton, CT) Tauck Inc. is seeking a Senior Automation Test Engineer (Wilton, CT) to design, develop, implement, and maintain functional automated testing frameworks and assets. Collaborate closely with Architects, Business Users, Development, and QA Engineers to ensu

The Business Development Manager (BDM), Regional Sales is responsible for driving advisor engagement, agency growth, and passenger growth within an assigned geographic territory. Working in partnership with Regional National Account Managers (NAMs), the BDM focuses on activating advisors, developing

The Business Development Manager (BDM), Strategic Accounts is responsible for driving advisor engagement, activation, and passenger growth within Tauck’s most important strategic partnerships. Working closely with Strategic National Account Managers, this role develops relationships with travel advi

The Regional National Account Manager (NAM) is responsible for driving passenger growth and advisor engagement across a defined geographic territory. This role manages a portfolio of travel agency partners, including independent agencies, emerging growth accounts, and regional travel organizations t

The Strategic National Account Manager (SNAM) is responsible for managing and growing Tauck’s most important agency partnerships across North America. This role serves as the primary relationship owner for a portfolio of high-value strategic accounts, including host agencies, consortia-affiliated pa

As Tauck continues to evolve and ready for the next 100 years of growth, delivering an exceptional customer experience will continue to be at the heart of how we do business. Collectively we seek to raise the bar as a best-in class, customer-centric organization. The Guest Relations Specialist is a

CORE FUNCTIONS: Bid Development and Enhancement, Chasing, and Completion: o Generate and send all supplier bids across all tours every yearly contracting cycle, meeting pricing process deadlines and ensuring brand standards are properly represented and bid structure allows for yield materialization

On our Tour Director Operations team, this role is responsible for the recruiting, hiring, and onboarding of 50-75 US, Canadian, and International Tauck Directors (TD). Has a deep understanding of the company culture, guests’ expectations, and level of service Tauck provides, as well as the required

We're looking for a Lead Data Product Engineer to build the foundation that makes our data and AI products possible. You'll design and maintain the centralized datasets, pipelines, and integrations that connect modern AI-enabled and AI-first systems with the existing tools our business runs on. Part

We're looking for an Associate Applied AI Engineer to help turn business problems into real, working AI and ML solutions. You'll bring a strong foundation in data science and machine learning, and a software engineer's mindset for building things that actually ship. Working alongside senior engineer

As Tauck continues to evolve and ready for the next 100 years of growth, delivering an exceptional patron experience will continue to be at the heart of how we do business. There is tremendous potential to elevate the patron journey and meet growing expectations & guest needs enabled through innovat

Provides administrative support to the sales team and our agency partners. Ensures open channels of communication and distribution of resources between home office, account managers, and agency channel. Responds to advisor and team member requests in a timely way to facilitate the sales effort and c

Responsible for managing, maintaining and communicating all day-to-day operating needs for a collection of Tauck Journeys to Product Managers (PM), Tauck Directors (TD), suppliers, Reservations and guests. Ensures timely, accurate and effective delivery of all appropriate information and supplies th

Responsibilities includes managing airline ticketing, hotel pre-stay confirmations, and alternate travel arrangements for tour assignments, training, and other staff events supporting 400+ Tauck Directors worldwide. Evaluates, manages, and approves special travel and layover requests outside of stan

This position is responsible for designing, administering and analyzing Tauck’s domestic employee health benefits programs, ensuring legal compliance (ACA) and cost-effectiveness while improving employee satisfaction, handling complex escalations, managing vendors, leading open enrollment/new hire e

The CRM & Digital Marketing Analyst serves as a subject matter expert in customer data, audience segmentation, and marketing insights, using data-driven analysis to support measurable marketing results across Tauck’s CRM and digital marketing initiatives. This role supports the planning, execution,

Responsible for leading and managing the design, preparation and implementation of a collection of tour series programs (between 10-20 in count each operating between 5-50 times a year). Lead seamless execution of all tour elements and components that are involved in the creation and operation of ea

The Internal Air & Groups Air Specialist is responsible for managing and coordinating internal air arrangements for Tauck tours requiring on-tour flight components, while also supporting the Groups Department with complex group air bookings beyond standard Volare capabilities. This role serves as a