Field Account Manager
About the role As our customer base grows, so does the complexity of supporting employers, brokers, and members through the moments that matter most in their Thatch journey. The Field Account Manager (FAM) is a critical part of how we deliver on that promise — bringing high-quality, in-person suppor
Director of Account Management
About the role As Thatch continues to scale, one of our top priorities is building a customer organization that combines operational excellence with trusted, strategic partnerships. The Director of Account Management will play a critical role in helping us achieve that goal. This is a highly visible
Analytics Engineer
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We're looking for an Analytics Engineer to own the data models, metrics, and dashboards the company runs on. You'll define how we measure the business, fr
Growth Marketing Associate
About the role At Thatch, we’re building a new way for modern businesses to offer great health benefits. We’re taking a unique approach in a legacy space, with backing from some of the world’s top investors (a16z, Index Ventures, Google Ventures, General Catalyst) and a team of top performers from c
Product Manager, Members
About the role We’re hiring a Product Manager to own the financial infrastructure that underpins the Thatch member experience, and to define its future for the next two to three years. You’ll own the systems that move real money on behalf of members: balances, monthly premium payments, rei
Employee Experience Manager
About the role We’re looking for an Employee Experience Manager to create an exceptional workplace environment for our Thatch team. You’ll be a driving force behind our culture, managing our office operations, and helping support and execute large-scale events. There’s a lot of ground to cover but y
Software Engineer: Full Stack, Product Engagement
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We're looking for a Full Stack Engineer to join our Product Engagement team and improve how members and employers experience Thatch, from account creation
Software Engineer: Full Stack, Product Engagement
Strategic Operations Associate
About the role The Strategic Operations Associate is a core member of Thatch’s commercial engine, responsible for enabling disciplined, data-driven execution of complex employer deals. Operating at the intersection of pricing, deal structure, and cross-functional coordination, this role ensures that
Software Engineer: Infrastructure
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depe
Software Engineer: Infrastructure
Software Engineer: Full Stack
About the role Thatch is rewiring how health benefits work. We build software that powers employer-funded coverage and gives employees real control over how they use their benefits. We’re looking for a Full Stack Software Engineer to own broad product surfaces, from concept to production. You’ll bui
Software Engineer: Full Stack
Software Engineer: Backend
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We’re looking for a Backend Software Engineer to design and build the core systems that power Thatch. This includes data models, fund flows, automations,
Software Engineer: Backend
Product Designer
About the role At Thatch, design is one of the defining traits that sets us apart. The healthcare experience in America has long been subpar, and the bar for quality design is low — we’re raising that bar, and with it, the entire health insurance industry. As a designer at Thatch, you’ll craft beaut
Operations Lead (Customer Support)
About the role The Support team is the heart of Thatch – the people who help members navigate their benefits when it matters, assist employers in administering benefits, and partner with brokers to serve their books of business. Support is where our mission to build a healthcare system people love i
Operations Lead (Customer Operations)
About the role The Servicing Operations team is the engine room of Thatch – the people who make sure reimbursements land in members' accounts on time, that employers get onboarded and stay paid up, and that the workflows behind every customer interaction work the way they should. It's the work most
Operations Lead (Reconciliation)
About the role We're on the lookout for an Operations Lead to join Thatch. This role is vital for our company, as you'll spearhead numerous projects and develop internal and external processes to help Thatch’s Operations team scale. The Carrier Operations team connects health insurance carriers with
Employer Support Specialist
About the role We are looking for an experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In this role, you will be the ultimate subject matter expert on our benefits platform and the complex technical systems that power it. You’ll work directly with busin
Carrier Partnership Lead
About the role We're on the lookout for a Carrier Partnerships Lead to join Thatch. This role is vital for our company, as you'll be responsible for managing the commercial relationships with our health insurance carrier partners. You will spearhead the development and maintenance of these crucial p