Implementation Manager
About the role We’re looking for an Implementation Manager to lead our growing segment of mid-market employers through the transition to Thatch – from initial planning through a successful transition to account management. Moving from a traditional group health plan to an ICHRA, also known as CHOICE
Member Experience Specialist - Tampa Bay Area
About the role We're hiring a Member Experience Specialist based in the Tampa Bay Area to support Thatch members — the people at the heart of our platform — and ensure they can access and navigate their healthcare with confidence. You’ll be the human element of Thatch, serving as a trusted point of
Member Experience Specialist - San Francisco
About the role We're hiring a Member Experience Specialist based in our San Francisco office to support Thatch members — the people at the heart of our platform — and ensure they can access and navigate their healthcare with confidence. You’ll be the human element of Thatch, serving as a trusted poi
Member Experience Specialist - San Francisco
Implementation Manager
About the role TEXT 1 TEXT 2 TEXT 3 What you'll do TEXT TEXT TEXT Background we're looking for TEXT TEXT TEXT Experience we’d be particularly excited about TEXT TEXT TEXT What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is
Operations Recruiter
About the role Thatch is building a healthcare system people actually love — and that starts with hiring the right people to run it. As our Operations Recruiter, you'll own hiring for the teams who keep that system running day to day. This is a role for someone who's equally comfortable filling a do
Operations Recruiter
GTM Recruiter
About the role Healthcare is broken, and at Thatch, we're building the system people actually want to use. You'll join at a point of significant growth for Thatch, owning GTM hiring and bringing in the talent that will define our go-to-market and sales organization as we scale. This isn't just filli
Operations Specialist, Payroll Reconciliation
About the role Thatch is building a healthcare system people love, and getting people’s money right — every deduction, every invoice, every payroll cycle — is foundational to earning that trust. This role will focus on execution within a key operations function, supporting operational OKRs and day-t
Operations Specialist, Payroll Reconciliation
Operations Specialist, Employer Onboarding
About the role Every employer that joins Thatch has to be verified before their team can get covered — confirming the business is legitimate and its owners are who they say they are before any money moves. That verification function is growing in scope and volume, and it still runs more on instituti
Operations Specialist, Employer Onboarding
Operations Specialist, Billing and Collections
About the role We’re on the lookout for an Operations Specialist, Billing and Collections to join Thatch. This role is vital for our company — you’ll own the day-to-day resolution of Thatch’s billing and collections queue, working directly with employers, carriers, and internal teams to keep premium
Operations Specialist, Billing and Collections
Operations Manager, Employer Support
About the role Thatch's mission is to build a healthcare system people love, and our employers and brokers expect a support experience that's fast, personal, and trustworthy at every touchpoint. The Employer Support team works directly with customer key stakeholders – C-level executives, HR admins,
Operations Specialist HIRING EVENT
About the role Thatch will be hosting an in person hiring event September 13 and 14th at our Thatch office in Austin, Texas (near 3rd & Congress). Please apply if you plan to be available for the in person event. Not based in Austin, or able to make it? You can still apply and we will review you
Sales Development Representative
About the role As a Sales Development Representative (SDR) you will play an important role on Sales team by being the initial point of contact connecting with employers, brokers, and partners to introduce Thatch. You will manage the beginning of the Thatch sales process and partner closely with the
Customer Advocacy Manager
About the role Thatch is building our customer advocacy function from the ground up — which means there's no playbook to inherit and no ceiling on what it becomes. We're building it as its own function from zero, at the exact moment you’ll make a sizable impact on the company's growth. You'll own th
Head of Design
About the role Healthcare in America is notoriously complex, opaque, and outdated. We’ve been conditioned to have low expectations for the user experience in healthcare, accepting clunky portals, confusing workflows, and endless toil as the cost of doing business. At Thatch, we believe great design
Growth Marketing Lead
About the role Thatch is rewiring how health benefits work. We're looking for a Growth Marketing Lead to build and scale new acquisition channels. You'll own our strategy across paid social, CTV, OOH, radio, and emerging channels. This is a build role. You'll decide where we invest, what we test, an
Revenue Strategy & Operations Associate
About the role This role sits inside the Revenue Strategy function and reports directly to the Head of Revenue Strategy & Operations. The mandate: turn the signal that already exists in Salesforce, Redshift, and our operational data into analysis that informs how leadership allocates resources a
SEO & Performance Content Lead
About the role Thatch is rewiring how health benefits work. We're looking for an SEO & Performance Content Lead to build organic search into a durable growth channel. You'll own our SEO strategy end to end, from identifying opportunities to building the systems, content, and team that drive mean
Video Creative
About the role Thatch is rewiring how health benefits work. We're looking for a Video Creative to own video at Thatch. This is a hands-on creative role. You'll define how we use video and personally take work from concept through post-production, including editing and motion graphics. You'll build o
Head of Platforms
About the role We’re looking for an exceptional leader to build and lead Thatch for Platforms across product and go-to-market. You’ll set the long-term strategy for the business, translate that strategy into product and commercial priorities, and develop a world-class team capable of executing again
Regional Director, Mid-Market Sales
About the role We’re hiring a Regional Director, Mid-Market West to build, lead, and scale a team of Account Executives across the West Coast Region. This leader will own regional revenue outcomes, coach AEs through complex consultative sales cycles, and act as the connective tissue between Sa