Product Engagement Manager
About the role Great products don’t stop at the interface. The messages we send, the moments we choose to reach someone, and how easy we make it to take the next step are all part of the experience. We’re looking for a Product Engagement Manager to make those moments better across Thatch. You’ll dig
Product Engagement Manager
Strategic Partnerships Manager
About the role Thatch Market is growing, and so is the partner ecosystem behind it. We’re looking for a Strategic Partnerships Manager to own the partners already powering the Market and help decide who we bring in next. You’ll manage and grow our existing partnerships, identify where the Market sho
Implementation Manager
About the role We’re looking for an Implementation Manager to lead our growing segment of mid-market employers through the transition to Thatch – from initial planning through a successful transition to account management. Moving from a traditional group health plan to an ICHRA, also known as CHOICE
Member Experience Specialist - Tampa Bay Area
About the role We're hiring a Member Experience Specialist based in the Tampa Bay Area to support Thatch members — the people at the heart of our platform — and ensure they can access and navigate their healthcare with confidence. You’ll be the human element of Thatch, serving as a trusted point of
Member Experience Specialist - San Francisco
About the role We're hiring a Member Experience Specialist based in our San Francisco office to support Thatch members — the people at the heart of our platform — and ensure they can access and navigate their healthcare with confidence. You’ll be the human element of Thatch, serving as a trusted poi
Member Experience Specialist - San Francisco
Operations Specialist, Payroll Reconciliation
About the role Thatch is building a healthcare system people love, and getting people’s money right — every deduction, every invoice, every payroll cycle — is foundational to earning that trust. This role will focus on execution within a key operations function, supporting operational OKRs and day-t
Operations Specialist, Payroll Reconciliation
Operations Specialist, Employer Onboarding
About the role Every employer that joins Thatch has to be verified before their team can get covered — confirming the business is legitimate and its owners are who they say they are before any money moves. That verification function is growing in scope and volume, and it still runs more on instituti
Operations Specialist, Employer Onboarding
Operations Specialist, Billing and Collections
About the role We’re on the lookout for an Operations Specialist, Billing and Collections to join Thatch. This role is vital for our company — you’ll own the day-to-day resolution of Thatch’s billing and collections queue, working directly with employers, carriers, and internal teams to keep premium
Operations Specialist, Billing and Collections
Operations Manager, Employer Support
About the role Thatch's mission is to build a healthcare system people love, and our employers and brokers expect a support experience that's fast, personal, and trustworthy at every touchpoint. The Employer Support team works directly with customer key stakeholders – C-level executives, HR admins,
Sales Development Representative
About the role As a Sales Development Representative (SDR) you will play an important role on Sales team by being the initial point of contact connecting with employers, brokers, and partners to introduce Thatch. You will manage the beginning of the Thatch sales process and partner closely with the
Customer Advocacy Manager
About the role Thatch is building our customer advocacy function from the ground up — which means there's no playbook to inherit and no ceiling on what it becomes. We're building it as its own function from zero, at the exact moment you’ll make a sizable impact on the company's growth. You'll own th
Head of Design
About the role Healthcare in America is notoriously complex, opaque, and outdated. We’ve been conditioned to have low expectations for the user experience in healthcare, accepting clunky portals, confusing workflows, and endless toil as the cost of doing business. At Thatch, we believe great design
Performance Marketing Lead
About the role Thatch is rewiring how health benefits work. We're looking for a Performance Marketing Lead to build and scale new acquisition channels. You'll own our strategy across paid social, CTV, OOH, radio, and emerging channels. This is a build role. You'll decide where we invest, what we tes
Performance Marketing Lead
Revenue Strategy & Operations Associate
About the role This role sits inside the Revenue Strategy function and reports directly to the Head of Revenue Strategy & Operations. The mandate: turn the signal that already exists in Salesforce, Redshift, and our operational data into analysis that informs how leadership allocates resources and m
SEO & Performance Content Lead
About the role Thatch is rewiring how health benefits work. We're looking for an SEO & Performance Content Lead to build organic search into a durable growth channel. You'll own our SEO strategy end to end, from identifying opportunities to building the systems, content, and team that drive meaningf
Head of Platforms
About the role We’re looking for an exceptional leader to build and lead Thatch for Platforms across product and go-to-market. You’ll set the long-term strategy for the business, translate that strategy into product and commercial priorities, and develop a world-class team capable of executing again
Operations Lead (Member Support)
About the role The Support team is the heart of Thatch – the people who help members navigate their benefits when it matters, assist employers in administering benefits, and partner with brokers to serve their books of business. Support is where our mission to build a healthcare system people love i
Account Manager
About the role We’re looking for a consultative and action-oriented Account Manager to join our growing team. In this role, you’ll manage a portfolio of Mid-Market employer customers, serving as a trusted advisor on the Thatch platform, ICHRA benefits strategy, and annual renewal/open enrollment. Yo
Channel Partnerships Manager
About the role Thatch is on a mission to simplify and modernize health benefits for today's workforce. We're looking for an experienced, highly organized Channel Partnerships Manager to own and grow our partner ecosystem across the Central region. In this role, you'll build relationships with channe
Account Executive - Small and Medium Business (SMB)
About the role We’re hiring a driven and adaptable Account Executive to join our SMB segment at Thatch. In this role, you’ll engage with growing businesses navigating healthcare benefits for the first time — blending both transactional hustle and strategic guidance. You’ll work cross-functionally, c