Talent Acquisition Associate
About the role You'll own the candidate experience from application through interview, partnering closely with recruiters and hiring managers to keep the process running smoothly. You'll help build a strong top-of-funnel pipeline by sourcing candidates and surfacing promising inbound applicants, whi
Operations Specialist
About the role We're on the lookout for an Operations Specialist to join Thatch. This role is vital for our company, as you'll support operational workflows and execute processes to help Thatch’s Operations team scale. The Carrier Operations team connects health insurance carriers with our support,
People Operations Generalist
About the role We’re looking for a people-focused People Ops Generalist to support our growing team. In this role, you’ll be one of the first touch points for employees, setting the tone for their experience with us. You’ll partner closely with recruiters, hiring managers, the broader People team an
Operations Lead (Member Support)
About the role The Support team is the heart of Thatch – the people who help members navigate their benefits when it matters, assist employers in administering benefits, and partner with brokers to serve their books of business. Support is where our mission to build a healthcare system people love i
Member Experience Specialist
About the role We're hiring a Member Experience Specialist to support Thatch members — the people at the heart of our platform — and ensure they can access and navigate their healthcare with confidence. You’ll be the human element of Thatch, serving as a trusted point of contact for members across t
Event Marketing Associate
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We're looking for an Event Marketing Associate to own and grow our event program. You'll lead the planning and execution of conferences, customer events,
Strategy and Operations Manager
About the role Thatch’s mission is to build a healthcare system people love. This requires a first-class Operations organization that provides top level service to our customers. We strive to set a new standard for service in the healthcare industry – focused around our deep member’s first mentality
Program Manager, Scaled Support
About the role Thatch's mission is to build a healthcare system people love, and our customers who rely on us expect a support experience that's fast, personal, and trustworthy at every touchpoint. Our support team is growing quickly alongside the business, and that growth is exactly why this role e
Program Manager, Operations Enablement
About the role Thatch’s mission is to build a healthcare system people love. This requires a first-class Operations organization that provides top level service to our customers. We strive to set a new standard for service in the healthcare industry – focused around our deep member’s first mentality
Account Manager
About the role We’re looking for a consultative and action-oriented Account Manager to join our growing team. In this role, you’ll manage a portfolio of Mid-Market employer customers, serving as a trusted advisor on the Thatch platform, ICHRA benefits strategy, and annual renewal/open enrollment. Yo
Channel Partnerships Manager
About the role Thatch is on a mission to simplify and modernize health benefits for today's workforce—and we're looking for an experienced, highly organized General Agency (GA) Partnerships Lead to join our team. This role will own the operational success of our General Agency channel. As one of the
Account Executive - Small and Medium Business (SMB)
About the role We’re hiring a driven and adaptable Account Executive to join our SMB segment at Thatch. In this role, you’ll engage with growing businesses navigating healthcare benefits for the first time — blending both transactional hustle and strategic guidance. You’ll work cross-functionally, c
Account Executive - Small and Medium Business (SMB)
Account Executive - Mid Market, West Coast
About the role We’re looking for a consultative, strategic Account Executive to join our Mid-Market sales team at Thatch, owning the West Coast Region . Alongside our Broker partners, you will work with HR, finance, and executive stakeholders at companies with 100+ employees to solve complex he
Account Executive - Mid Market, East Coast
About the role We’re looking for a consultative, strategic Account Executive to join our Mid-Market sales team at Thatch, owning the East Coast Region . Alongside our Broker partners, you will work with HR, finance, and executive stakeholders at companies with 100+ employees to solve complex he
Account Executive - Mid Market, Central
About the role We’re looking for a consultative, strategic Account Executive to join our Mid-Market sales team at Thatch, owning the Central region . Alongside our Broker partners, you will work with HR, finance, and executive stakeholders at companies with 100+ employees to solve complex healthcare
Field Account Manager
About the role As our customer base grows, so does the complexity of supporting employers, brokers, and members through the moments that matter most in their Thatch journey. The Field Account Manager (FAM) is a critical part of how we deliver on that promise — bringing high-quality, in-person suppor
Director of Account Management
About the role As Thatch continues to scale, one of our top priorities is building a customer organization that combines operational excellence with trusted, strategic partnerships. The Director of Account Management will play a critical role in helping us achieve that goal. This is a highly visible
Analytics Engineer
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We're looking for an Analytics Engineer to own the data models, metrics, and dashboards the company runs on. You'll define how we measure the business, fr
Growth Marketing Associate
About the role At Thatch, we’re building a new way for modern businesses to offer great health benefits. We’re taking a unique approach in a legacy space, with backing from some of the world’s top investors (a16z, Index Ventures, Google Ventures, General Catalyst) and a team of top performers from c
Product Manager
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We're looking for a Product Manager to own one of the core product areas at Thatch. Product teams are organized around the people who use our product, whe