Leadership Training Dev Program Manager

Leads strategy, design, delivery, and continuous improvement of enterprise-wide leadership development programs for frontline leaders, supervisors, managers, directors, and emerging leaders. As the leadership development subject matter expert, this role partners with business leaders, Human Resources, Operations, People Analytics, and Learning & Organizational Development to build leadership capability and support operational performance, engagement, retention, productivity, and succession readiness.

• →Develop and implement enterprise training strategies and learning solutions aligned with organizational goals, operational priorities, workforce needs, and continuous improvement initiatives.
• →Partner with Operations, Supply Chain, Engineering, Technology, Human Resources, Safety, Recruiting, People Analytics, Workforce Planning, and other business leaders to identify performance and skill gaps and implement learning solutions supporting business objectives.
• →Analyze workforce planning data, staffing forecasts, labor demand, workforce capacity, productivity trends, operational KPIs, and other performance measures to identify organizational needs and recommend targeted learning and workforce solutions.
• →Lead the development, implementation, and ongoing maintenance of training programs supporting warehouse operations, distribution center processes, logistics functions, warehouse management systems, labor management systems, and operational technology.
• →Develop learning solutions supporting WMS/LMS implementations and upgrades, engineered labor standards, workforce productivity, operational performance management, process changes, and user adoption.
• →Apply subject matter expertise in distribution center operations, including receiving, put away, replenishment, selection, packing, shipping, inventory control, returns processing, and quality assurance, to develop effective operational learning solutions.
• →Design scalable instructor-led, virtual, digital, blended, and performance-based learning solutions using adult learning principles and instructional design best practices.
• →Facilitate learning experiences for audiences ranging from frontline teammates and operational leaders to senior leadership, promoting knowledge retention, behavior change, and application in the work environment.
• →Lead enterprise training and workforce development projects from needs assessment through implementation and sustainment, including management of project timelines, deliverables, resources, budgets, stakeholder expectations, and business outcomes.
• →Support operational transformations, technology implementations, and process improvement initiatives by aligning learning strategies with operational goals and influencing stakeholders across the organization.
• →Evaluate training effectiveness using learner, operational, workforce, and business performance data; communicate results and continuously improve learning solutions based on measurable outcomes.
• →Lead, coach, develop, and manage the performance of trainers and instructional designers while partnering with field training resources and operational leaders to ensure consistent and sustainable program execution.
• →Perform other duties as assigned.

• Bachelor’s degree in Human Resources, Learning & Organizational Development, Business Administration, Education, Psychology, or a related field; an equivalent combination of education and relevant experience may be considered.
• Seven or years of progressive experience in learning and development, leadership development, organizational development, or talent development, including three or more years managing enterprise-wide leadership development programs.
• Experience supporting large-scale, operations-focused organizations and geographically dispersed or remote workforces.
• Demonstrated experience designing curriculum and facilitating programs for multiple leadership levels using adult learning methodologies.
• Experience measuring training effectiveness and linking learning outcomes to business results.
  Proficiency with learning management systems, virtual learning platforms, authoring tools, and learning analytics platforms.
• Strong project management, organizational, data analysis, reporting, presentation, and public speaking skills.
• Ability to work independently in a remote environment, maintain cross-functional partnerships, and manage multiple projects, stakeholders, and competing enterprise priorities in a fast-paced environment.

• Master’s degree in Organizational Development, Human Resources, Education, Business, or a related field.
• Supply chain and logistics experience.

• Travel up to 40% to support training delivery, facility initiatives, new implementations, and workforce development programs.
• Extended standing and facilitation; occasional evenings, weekends, overnight, and off shift work to support operational schedules.
• Observe operational processes and work environments to assess performance and training needs.
• Regular use of computers, training technologies, learning management systems, and collaboration platforms.
• Potential exposure to varying environmental conditions, warehouse equipment, noise, and facility safety requirements.

• Teamwork oriented 
• Organized 
• Problem solver 
• Detailed

Our roadmap. Our story.  
We’ve been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/